About this item:
4.4 out of 5
87.50% of customers are satisfied
5.0 out of 5 stars Superb fridge and great customer service
(function(){ P.when('cr-A', 'ready').execute(function(A) { if(typeof A.toggleExpanderAriaLabel === 'function'){ A.toggleExpanderAriaLabel('review_text_read_more', 'Read more of this review', 'Read less of this review'); } }); })() We bought this fridge for a home bar. It keeps all the items nicely chilled and has good capacity. The shelves are well made and the bottle shelf is particularly useful. It is a quiet device and we bare hear it when the compressor occasionally comes on. The light is a nice touch, not that affective, but a nice to have none the less.We did notice that there was water leaking at the bottom. Upon inspection we found the overflow reservoir at the rear was cracked. It’s an easily replaceable part so I contacted Subcold and their customer support was amazing. No hassell and shipped the part free of charge which I received in less than 48hrs.I highly recommend this fridge and paired with excellent customer service I wouldn’t hesitate buying Subcold items in the future.
5.0 out of 5 stars High quality Drinks Chiller
The Chiller has a premium feel of construction and would recommend opting for the Stainless steel door surround, It gives the unit a professional looking finish and well worth paying the extra tenner for it! Drinks are nice and cold with the thermostat on just over half way, so there is more scope if you want things even colder. Another plus is the lower power consumption compared to most of it's rivals....It's also pretty quiet too. So all in all (and although still early Days) we are absolutely delighted with it!
4.0 out of 5 stars Excellent
Arrived very well packaged and immaculate. Feels very well made and solid. Positioned and switched on. Don't be worried by the almost immediate condensation that appears, it will go as it reaches temperature. Holds a lot. Very happy. Bottles, cans, cartons. All chilled to perfection and now got so much extra space in my fridge I'm gonna rent it out! Only problem and reason it's not five stars is it won't hold the longer hock, moselle, reisling type bottle as not deep enough. Overall lovely, quiet and does the job.
5.0 out of 5 stars Does what is says on the tin!
Great little fridge. Loads of room for bottles and cans. Nice little ambient light. Keeps the drinks at the perfect temperature. Let’s hope hubby doesn’t empty the fridge too quickly!!
5.0 out of 5 stars Bar is complete
Using this as my beer fridge in home bar, looks great..
5.0 out of 5 stars Subcold under counter led fridge
Amazing product efficient looks the part temp excellent led lightingNo noise
5.0 out of 5 stars Perfect for the mancave
As described good fridge for the man cave
1.0 out of 5 stars Important if something goes wrong
Long review but please read as its a lot of money and if like me it goes faulty your in trouble.So I bought this fridge for my office and paid the extra money to upgrade my existing Husky Fridge of 10 years to something slightly taller and more room.I purchased this product based on two things the advertised noise levels and review ratings. Please read on for my honest review:Pros: Really well built, loads of space,Cons: Loud after first month, constant icing over, no refund after 30 days if something goes wrong, no returns box you have to do this yourself, temperature control is recommended to be set at 3 but never cooled coke cans or beers like my old fridge.So I would never buy from these people again, my fridge became noisy after the first month, so I de-iced the fridge as per recommended guide, this cured the noise and stopped the compressor kicking in every few minutes.As the next month and so went on the four weeks of di-cing turned to three and then two, at this point I couldn't bear the noise in my office so I contacted them for a return/refund only to be told its repair only after 30days, fair enough so I agreed for them to pickup via DPD, the issue here was I'd have to get my own box to return the item.This is a big fridge and your unlikely to be able to find anything suitable to return it but find I did, I spent over £25 on packaging as I didn't want to take any risks. The communication was great with Subcold in terms of the item arriving, repair notice and return dates.This is where things went down hill fast, the item arrived back with the worst protective (I use the word very lightly here) packing, I opened the box to find the front door falling to the floor due to the door hinge haven been torn up and the rear of the fridge had a massive dent.There was no packing over the top of the fridge and what Styrofoam had been placed in the box looked like stuff they had lying on the floor, all broken and nothing matched.After I got over the shock I contacted them via Bolo messaging and heard nothing back for 2hrs, I then rang their head office and was told someone would be in touch. During the wait I received a reply from my online message telling me to keep the fridge with a guide on how to the refix the door (like it was way beyond fixing)) and have 10 or 15% off, I nearly fell off my chair, totally shocking reply.Eventually someone came back and offered to get DPD (who they blamed for it being damaged, (nothing to do with their warehouse staff not giving a care to the packaging) to pick the item up.Again another incident occurred in that the DPD guy didn't want to pick the fridge up due to its weight so took a lot of phone calls and frustration over two days for this to happen.I waited and waited for a reply from Subcold to inform me it had arrived back but nothing, sent at least four chasing messages and 7 days later they came back saying it had arrived and a refund would be issued to my account in 3-5 days. On the 9th day I messaged them as no refund, had occurred, they said there had been a syncing issue (how many times have we heard this excuse in the past) and payment would go through and to wait another 3-5 days, I'm still waiting as I type this.Please if I save one person buying from this company it was worth the effort typing this out.Worst customer service I've ever experienced and they just don't seem to care, the lady who said to me don't worry I'll sort all this out from here on in, never once replied back or reached out to me.
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BHD235884
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Product origin: United Kingdom
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