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4.9 out of 5
97.78% of customers are satisfied
5.0 out of 5 stars Not perfect but the best cat-flap on the block
I purchased this cat-flap a year ago because we’d been adopted by a teenage mother cat and her two very young kittens. Initially we wanted to keep all three inside, but with the option for the mother to get back in if she slipped out when the door was opened, later to ensure all three stayed at night. Also to prevent entry by other cats. (This had never been a problem before, our cuts dominated area and we rarely never saw other cats near the house. When the last cat died of old age we realised how many cats there were!) In general it has been a great success. All three quickly leant to use it. There were occasional instances of tailgating and battery failures, but nothing serious. Set-up - easy, just put the cat close to the flap, the flap registers it chip pin no. and you are off. If you’re have several cats and DON’T KNOW their pin number enter the cat’s name immediately after letting the flap register it - otherwise you wont know which cat is which. Monitoring is good, especially the ability to see the activity all the cats. No problems with WiFi even though house has 2ft thick stone walls and flap is in the conservatory.Cons: Batteries - Rechargeable and Alkaline batteries don’t last very long. [They might do in a single cat household, but with three (often sitting on opposite sides of the flap deciding whether to use it, they run down fast. Lithium batteries give a decent period between replacement (c. 4 sets of 4/year). Cold nights can reduce the current from part-used batteries to the level where it locks open. This is winter in Yorkshire at 400ft; what the situation would be in Scotland or anywhere with really cold winters I don’t know. Cat monitoring - initially the biometrics often recorded cats being in when they were out and visa-versa. (probably because a cat would stick its head part through the flap and then change its mind). Some time back (8 months?) this changed and it rarely disagrees with reality. The ability to see the activity of all cats on a single list is a great addition. What would improve this would be an easy method to download the data so it could be analysed. Evil Genius Cats - the flap only recognises a cat is close to the flap; it doesn’t distinguish between a it being inside or out and releases the latch that prevents other cats entering. Rosie, the butter wouldn’t melt on my paws kitten, discovered she could open the cat flap by getting close and hooking it towards her and ducking under it. [I didn’t realise this until I used a trail camera to investigate mammal activity near the house and saw her leaving during curfew.Possible improvements: Warning via text or email when the batteries are getting low and/or the option to have an external power source. [OK, I could easily go over to rechargeable batteries and wire up my own supply, but others might not know how. Different curfews for different cats - Cleo, the mother demands a late evening walk and hunts you down to open the door for her. She’s streetwise, having lived for several months on the city streets, her kittens are still learning about the great outdoors. The ability to download the entire record set, either from the software or by email. Some of the webpages don’t include the name of the cat the data refers to, you could add a picture, but the name would be better. Proof against Evil Genius Felines breaking curfew - now thats a real challenge!
5.0 out of 5 stars A life saver no more being a doorman at 4am for our cat
This has been installed a couple of weeks now and it has been well worth the money.I decided to fully install it myself and just about managed with hand tools on a UPVC door, so if you aren't at all handy then you would best be hiring someone to do that for you.Setting it up with the wifi hub was straight forward but just so you are aware the hub is connected via lan cable to your router at all times so make sure you have enough ports on your router.We have our hub by the front door and the cat flap is in the back door and there's a wall and a couple of meters between them and we haven't had any connection problems.Setting up the cat's microchip was easy and posed no problems.Our cat wouldn't use the cat flap at first which is what we expected so it took a lot of coercion (treats/food) and nudging but he got there quicker than we thought he would because he is so used to us being his doormen and would just sit by a door and window and meow until we let him in but we didn't cave in as we showed him that the only way in and out is through the cat flap which meant that if he wasn't going to use it we would go outside and coerce him to use it and the same for if he wanted to leave the house. This has now meant that he has learned that he can get in and out using the cat flap on his own so now I'm not having to get up at silly o'clock to let him out. He is a stubborn cat and still after 2 weeks comes to the front door and windows but if we ignore him we'll here him clambering through the cat flap followed by a meow on the app.My only criticisms with the cat flap so far is the very slight delay in the flap opening and how strong the magnet/resistance is which means that there is a few Harry has looked out of the cat flaps before he finally goes through and on occasion it takes 2 attempts for him to go through which shows on the app as him exiting twice at the same time, so if you don't have a particularly strong cat be aware.In regards to the app it is great because you can control the cat flap functions ie in only/out only and the curfew which is why we initially purchased this cat flap. Because we have been letting our cat use the cat flap carte blanche so that he gets used to it we haven't used the curfew feature yet but will start slowly introducing it soon (hopefully it doesn't confuse him) but to be honest I'm not sure if we will need to use it at the moment because the app shows that now that he is pretty much used to it he is in during the night and doesn't go out til about 3:30am which we are ok with at the moment. The app has been great as well for these first few weeks because we have been able to see our cat's progress and we know he has been using the cat flap whereas with a traditional one we wouldn't have known that he was using it as much.The app is great because we can see how much time he spends outside and the times he goes out and comes back in and in the app as well if your cat does manage to go out/in through a door or window you can change it yourself in the app so it doesn't wreck your stats too much. And now that he is used to it we have started seeing patterns so when it comes to setting up the curfew functions we can bare them in mind.The app and cat flap function perfectly fine and the only thing that I can see at the moment that need adding is the function to change the notification sound with in the app so that it can vibrate or play a different sound other than a cat meowing.I highly recommend this product as it functions perfectly fine for my purposes and I can now get a full nights sleep.
4.0 out of 5 stars Good product but no intruder mode
Has massively helped calm my fluffy boy down as he no longer feels threatened by the bully cats that were coming in the house everyday with door open . My only criticism is that for the price i wish I had the flap with the intruder mode and digital display , as if a cat is at the flap and your cat is near it it will open and the intruder can come in but not get out , hence only 4 stars , I did not realise this was the basic flap , If an intruder is persistent then this is a problem . Easy set up and after propping the flap open for a whole morning to build confidence he got it when I closed it . I do now however have a live rat loose in the kitchen as he is the ultimate hunter !
5.0 out of 5 stars Total control over your cats' activities
My previous microchip cat flap had expired, demanding constant battery replacement so I contacted Sure Flap for some advise who were great and offered me a discount on a like for like replacement. However, I was drawn to this new cat flap with the ability to preset exit/entrance permissions. I like to lock my cat in at night which is a problem when I am away because it becomes a responsibility for my neighbour. But that is no longer an issue. Easy to instal, easy to pair to the hub and the app is great. I love being able to see where my cat is. So far there has only been one hiccup where the curfew didn't work but to safeguard that, I just set the thing to lock both ways and check she cannot escape.Other customers experienced issues when it rained, I haven't; I have my hub in the lounge and there is a far distance from the cat flap including a brick wall. If I could have a wish list, it would probably be further chip sensors at other exit points just in case the cat leaves via the front door. Currently I manually switch her activity status if she follows me out the front door.Great product so far........
super chatière
J'ai eu un problème car un de mes chats arrivait à ouvrir avec ses griffes au lieu de pousser avec la tête ! Le SAV sure PetCare a été super, ils m'ont envoyé une nouvelle porte protégeant l'ouverture pour les chats pénibles ou malins ;0) Il faut changer la pile régulièrement, mais malgré cela je recommande vivement car cela marche très bien pour moi et mes 2 chats sont en sécurité la nuit. De plus cela permet de savoir combien de temps ils passent à l'extérieur. C'est très pratique.
Funziona perfettamente
Dopo qualche mese, ancora con le prime batterie installate, funziona perfettamente. Ottimo acquisto
Artigo como descrito
Artigo como descrito, vendedor recomendado
Best purchase for my cat that I've ever made.
This is the best purchase I have ever made for our cat.I rescued my cat (here after known as Pippin/Pip) off the streets and took care of her babies when they came. She always wanted to be outside in the city but we couldn't trust that she wouldn't wander too far.Now we live on a farm and Pip likes to be outside all day, then love to come in and relax on one of her numerous cat beds or soft blankets lol. We have our sure flap going from our porch into our shop where the shop cats live. There's food and water in there so I have no worries if the door ever malfunctions and she's outside or in the shop.We are about to leave on a 2 week trip and I've been concerned about Pip and how she would fair inside for 2 weeks because no one could house sit for us. Now I don't have to worry. It took her a day to get used to it but now she's in an out like a breeze.I highly recommend getting the hub with it as well! It sends you alerts when the cat comes in and out and tells out how much time they've been outside. You can also lock and unlock the door from the sure pet app which is nice, but I haven't actually used this feature yet. It's also nice to see trends in her in/out behavior, and you can also see how full the battery is on the door itself.We've actually discovered that she prefers to be out at night instead of during the day.I LOVE this product. It's given me so much peace of mind and our cat is way happierThe ONLY issue I had which is partially our own problem, is that the wall was so thick that we installed it in, that we had to come up with an alternative solution to join the two ends. This is not their problem, but we looked into buying the sure flap extenders/connectors and they were $30 per 2" which felt a bit excessive.
GENIAL ...
Mon chat apprécie encore beaucoup plus que nous. Une liberté totale mais qui peut être entièrement contrôlée dans le sens de l’entrée et de la sortie et la possibilité de faire des différences pour deux chats. Si vous connectez le hub à proximité vous visualisez les entrées et sorties de votre ou de vos félins préférés sur votre martphone.
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Sure Petcare SureFlap Microchip Cat Flap Connect with Sure Petcare Hub, DualScan Technology, RFID Collar Tags and Microchip Compatible, Mobile App Control, 4 x AA Batteries Required, Not Included
BHD145950
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Product origin: United Kingdom
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