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4.5 out of 5
90.91% of customers are satisfied
5.0 out of 5 stars Simple setup and no subscription fees!
I've bought 2 of these devices now and they work brilliantly. The setup is straightforward on the app. Mounting the device is super simple and you're ready to use it within 15-20 minutes. Just set one up for my parents. I find that the battery life is superb, I get about 3-4 weeks between charges. The device looks compact when mounted. The angle mount is really handy too for when you need to angle mount the camera. Picture quality is sharp and the audio lag for when talking to someone is low. The night mode is very clear too. Anytime someone comes close the door bell detects the motion and captures the moment. It also lights up so people are aware when it is monitoring them. This acts as a deterrent. Best thing is that it has its own memory card that records locally to the doorbell. You don't need to pay for a subscription and can download any videos to your phone for future reference. The anti theft alarm triggers if someone manages to remove the device from the door mount and the only way to disable it is from the app. Otherwise it will continuously ring and bring attention to the person who removed it. Solid build quality packaging and accessories. Overall brilliant piece of kit. Really pleased.
5.0 out of 5 stars Great doorbell reliable and good customer service
I purchased my Aosu camera about a year ago, and it’s the best thing I’ve done. It’s free to use, and reliable. Easy to navigate on the app, and camera quality is perfect. Very clear and robust. Battery lasts about a month on average (sometimes less- depending on activity).Issues I’ve faced:The speaker did go distorted, I contacted the customer service team and they replaced with a new one immediately.Sometimes the time captured is off a touch. Hasn’t really bothered me, as 9/10 the captured data is perfect.
4.0 out of 5 stars Very good camera quality and never misses motion
I had brought a similar doorbell from a different brand and the amount of times that doorbell missed the motion was unbelievable. Straight away I found that this doorbell did not miss any motion whatsoever. It always picks up everything who comes on my driveway. And the camera quality is insane. It is very clear in the day and in the night. And the app is very user-friendly and easy to use. I must say that this doorbell quality is a lot better than the Ring Doorbell which I also tested. The doorbell claims to last about 6 months which is not true at all. From my usage, and this is just normal general usage, it has lasted me 1 month. So it's nowhere near the claimed time. However, I don't mind charging it once a month. There is one thing that needs improving massively on this doorbell and it is the audio. The audio is terrible when you try to speak through the app. It is very laggy. There is literally no point in using the audio feature on this doorbell because it is unusable. Don't get me wrong when people do come to my door and if they are speaking to the doorbell, if I play it back you can hear them somewhat clearly. But if you're viewing it live it's not very good. And the audio I find on the Ring Doorbell to be a lot more clearer and a lot more better. So that's one thing that they need to change in the next version of this bell. They did give me a firmware update for this audio issue but this has not resolved anything. And speaking on the customer service, it is absolutely phenomenal. There is a built-in help section in the AOSU app and you can literally message them anytime and they reply to you very quickly. It's basically like a messaging service with their customer service team and whatever questions you have, they always answer to the best of their ability. And it is so helpful to be able to just reach them whenever you like without sending long-winded emails. You can literally just drop a quick message to them in the app and they respond back very quickly. So that's one thing I really like about this company, that they are very responsive.
5.0 out of 5 stars Excellent video doorbell shame about the adverts
The setup procedure was very easy to follow and quickly identified the WiFi router to connect to. Fitting of the bell was straightforward using battery option as opposed to fixed wire. The signal from the doorbell to the repeater was strong, unlike my previous bell (ring) which was a "nightmare". Video is very good. Communication (voice) is very good and clear. Motion alerts are via the app on the phone which shows a picture of what caused it to activate. It was easy to add to Alexa and when the doorbell is pressed an image appears on selected echo shows or phone. Customer support is excellent, helpful and quick. You can see videos of who is ringing/motion without the need of a subscription. Battery life is very good, too. Really pleased with this purchase.
5.0 out of 5 stars Great brand, great cameras, great customer service!!!
I've been using my Wi-Fi security cameras for a while now, and they've exceeded my expectations. Setup was quick and easy—just connect to the app, and you're ready to go. The video quality is sharp, even at night, and motion alerts are instant, which gives me real peace of mind. I love that I can check in from anywhere using my phone and talk through the two-way audio. On board SD storage, no subs required for this service. Overall, they’re a reliable and affordable solution for home security—highly recommended! Better than some big brands.
5.0 out of 5 stars Quality product and good customer support
This video doorbell replaced an existing standard doorbell that broke. This quality product is reasonably priced and does not have any subscription charges like many other brands. The product has a 5MP UHD video which provides clear video footage both in daylight and in darkness due to its infra red sensors. The Homebase has its own SD card for video storage which improves security. Customer support from this company was very good. We had difficulty getting it to link to our WiFi but Ann was very helpful in supporting us to get up and running very quickly. Overall we are very pleased with this product.
5MP Aosu Video Doorbell Works Flawlessly
This is my review of my front door Aosu 5MP video doorbell after nearly 1 year in operation now. It is still working flawlessly.Setup & installation were easy and straightforward. I also love the fact that all my videos are stored and controlled locally on the Wi-Fi base unit memory card and easily accessed for viewing or downloading if desired-- no connection or payment necessary to any cloud service, which I did not want to do. I've never missed a single event or had any dropout of WiFi signal the entire time. The camera images and videos are very crisp, clear and color-correct.I had a small issue in the first month where at certain times on some afternoons (not all), I would get false notifications of someone at my door. I had it set for Humans Only and Automatic Sensitivity. I discovered after a few times that the only common thing about each false-notice video recorded was that it was a breezy afternoon and large moving shadows of my nearby tree branches/leaves were being cast on my front approach walkway within my up-close detection zone.I sent an email to Aosu to ask if something was wrong with my doorbell sensors, or if I needed to change some settings. I received a response the very next day. They asked me to email them one of my false-notice videos where I had described what was happening. A few days later, the Aosu rep replied that after their techs reviewed my video and my stated doorbell settings, they were quite sure it was my "dancing tree branch shadows" on the walkway that were "tricking" the sensors into thinking a moving human figure was present. They recommended I switch to the Manual sensor detection on my app, and reduce the sensitivity by sliding the bar downward for less sensitivity. On my first test, I manually set the sensitivity bar down to the halfway mark. I left it there for a month and had no more false notifications. I then experimented with gradually increasing the sensitivity by sliding the bar upwards a little bit each time and trying for another few weeks. After a few more gradual upward sensitivity adjustments, I found that I could have my sensitivity set at just one notch below maximum and I still did not get any false notices, so that's where I have left it, and still no more false notices now for many months.After nearly a year in operation now, I am extremely pleased with this Aosu video doorbell; and I am very pleased with the quick and helpful responses from the Aosu Representative. I highly recommend this product and the very helpful and quick-responding Aosu support provided.Follow-up, 8-25-2024: After more than 16 months in operation, my Video Doorbell is still working well. I have mine connected to my old doorbell transformer power which provides about 15v AC directly to the doorbell terminals on the back of it. For over a year, it maintained at or near 100% all the time. In the past few months, however, the battery level for this camera shown on the app started indicating a steady 1%-2% drop in battery level about every 2 days or so. I emailed Ann, the customer service representative at Aosu to explain the strange issue. She recommended taking it down and fully recharging it and then put it back up, reconnect to the doorbell power, and then monitor for a few weeks to see if that would solve the problem. I did that, and the battery held at 100% for 3 days, but then suddenly started dropping power again-- 13% drop on the 4th day, and then back to 1%-2% every few days after that. Eventually, after about a month, the power level got down to about 73% and has stayed there for quite a while, but I was not sure if it would continue declining more again later or not. I reported all of this back to Ann at Aosu. She is sending me a new replacement as a backup in case my current one decides to eventually tank. So far, it is still continuing to hold its power level at 70%-73% at all times while being maintained by the low voltage doorbell power. Only time will tell if it will stay at that level, but the doorbell is working perfectly, so I'm happy. And Ann's commitment to providing me a new backup doorbell in case mine does eventually die is the best customer service anyone could ask for. These folks at Aosu really seem to care about their products and their customers. I highly recommend them.
Decent doorbell, big doorbell, AMAZING customer service!
This is now my second doorbell. I had bought one to test out for the back door and it worked really well so bought another one for the front door. The back doorbell is on battery power while the front one is wired into the old house doorbell.Size: It is a lot bigger than your regular doorbell or even the Ring doorbells. If you're looking for something small, slim profile, etc. then this is not the doorbell for you.Battery powered doorbell: Worked surprisingly well considering it was exposed to the elements. It took a couple of months before I had to charge it up again. I live in Alberta, Canada and it weathered well in the March temperatures (dipping down to about -20C. Captured video just fine and clear but there is a lag between you receiving it vs where the person is located.Wire powered doorbell: Installation was fairly easy and integrated with the chimer in the house really easily. The location of the doorbell is on a 90 degree angle so used the plates that were provided to tilt it so it would point more towards the walkway vs just the front door. Again, captured video fine but there is a lag.App: The app worked well but I had to get assistance from customer service to get it linked to the Google Assistant but it wasn't difficult to use. Only wish that the voice chosen could be on a more permanent scale instead of having to remember to pick the voice change before answering the person as currently, it's defaulted to using your own voice when you open the app to answer and not one of the other voices you choose. If you're female and want to use the male voice when answering for safety purposes, you have to remember switch the voice before answering or it will be your own voice that comes through first.Customer Service: AMAZING! I had used all the tilt/angle plates that came with the doorbell but it still wasn't enough (the doorbell is on the side of the house so 90 degrees from the walkway) so I reached out to customer service with a picture of what the doorbell see vs what it should see. They not only responded quickly, they sent me 2 additional plates at no cost and it arrived within a few days. Every time I have reached out to them, they have been very responsive which shows they stand behind the product.Overall impression: Very good doorbell to upgrade to if you want a camera one but don't want to spend the high cost dollars for it. The doorbell is a lot bigger than others but does what it's supposed to do. The cost is decent for what you get but the best part is the customer service. I would give it a 6 star out of 5 for the customer service alone. Would I buy it again? Well... I already bought 2 but I would definitely recommend if people were asking.
Le kit n’est pas arrivé au complet! Il manque les adaptateurs comme décrit sur la boîte!!!
Great with suggested improvements
Update:We've upgraded our rating to 5 stars and bought a second doorbell of this model for our other door. We like this doorbell that much. We've also added Aosu 4 solar security cameras with the separate (not attached to the camera) solar panels, so we're now all in with Aosu. Thank you Bolo for all of the Aosu deals. We saved a bundle.Why the upgraded rating for the doorbell? After fumbling around, we found all of the features in the app that we need to monitor the doors to our house. Video playback is still herky jerky, but we'll live with this trade-off for exceptionally crystal clear video. This doorbell model works very well.We're staying with the wireless option because our 'vintage' house requires more wiring than we care to invest in doorbells. The wireless works well with our mesh router and signal extenders with zero dropouts.We solved the battery drain in several ways. Turn off the blue doorbell light, it sucks power. Don't monitor the area 24/7, that sucks power, too. Doing these two things keeps the doorbells charged to 90-100% for months.HOWEVER, many thanks to Aosu for not hiding the doorbell USB port inside the mounting plates. Access to the USB port when the doorbell is locked in place allows for continuous charging with solar panels and solves the entire battery drain problem permanently.We attached 5W solar panels (available on Bolo) to the doorbells and added long USB male to female cables (also Bolo) to snake around the door frames and up to the solar panels on the roof. The solar panels now keep our doorbells fully charged. This option is something that Aosu could offer for anyone opting for the wireless doorbell version.It means that we can turn back on the doorbell's blue light and monitor 24/7 if we want. But we're already 'trained' in the above ways to conserve the battery, so not going OCD here...lol.We're not fans of the Ring community sharing (private people) and are glad not to be on that particular 'social media'. We're also not cloud fans (hello Crowd Strike?) and totally appreciate local storage, which we manage daily by deleting all videos. Seriously, we don't need to save videos of the mail carrier or package deliveries and clog up the doorbell's storage... :-).Initial Review:First off, thank you to all the reviewers. After futzing around for a year trying to figure out which video doorbell to buy, you guys helped with this decision.No regrets here. Wireless installation was a breeze and works well with our Samsung tablets. The images are crystal clear. We'll most likely hardwire for full-time observation because doing so drains the battery too quickly. Another possibility is a USB solar panel connected to the bottom USB charging port to keep the doorbell fully charged once we figure out the correct solar panel wattage.With the porch light turned on, we turned off the infrared for full color night vision and it's amazing even with our low wattage LED porch light. No porch light? Then you'll need to enable infrared, which also works as it should.Suggested Improvements: The Aosu app interface is kludgy and could be improved. An interface with a drop down set of menus, think any Microsoft Office application, would go a long way to making these products more consumer friendly along with easier to configure and maintain the cameras or some pop-up words to tell the user what an icon does. Because we just ordered the Aosu 4 cam solar security camera set on deal from Bolo, we're kind of dreading its maintenance with the current app interface.We're maintenance minded and like to be able to do things like check the battery life (not on the home card as specified in settings), delete old files (not able to do this with the incorrect directions in the online manual, but finally figured it out with an 'Activities' icon), check the WiFi signal strength easily (have to futz around in settings to find it and its buried in 'About Device') and delete notifications/messages (we don't need to see forever worth of messages and prefer to keep this list shorter or empty on a daily basis).We have a call into customer support because we'd like to be able to define where the Aosu app stores event files. We don't need to fill up our internal tablet storage when we have gigantic SD cards in our tablets just for storing data.Wish list? An app for our desktops - Linux and Windows. Given that the doorbell's hub is already on our network, then a desktop app would be an unbelievable bonus putting Aosu way ahead of everyone else. Because this isn't an NVR, Blue Iris doesn't support these cameras...yet...but we're trying.By tapping our Samsung tablets to the side of our 55" Samsung TV monitors we have the tablet's interface on the big screen. The problem is that it's not a KVM switch, which puts us back to the desktop app wish. Yah, we know, there are Android emulators for the desktops, but they're still not 'there'.All in all, as noted above, we like this doorbell so much that we'll be all in with Aosu security once our security cameras arrive. The single star ding is for the above suggestions for the consumer's experience and not for the hardware which works well.
AMAZING PRODUCT & SELLER!!!!
We were looking for a video doorbell for a couple years now. We wanted one that was subscription free and also had excellent picture quality. Also on the list was having the option of having it both wired & with a rechargeable battery. This product does all of the above. Also it was very simple to install and connected to our wi-fi effortly. I ordered it and it arrived the next day. It took me able 10 minutes to install and connect.It also has options, such as exactly what area to record, and what to record. It can be set up to record vehicles, or people for example. We have a school across the street so traffic does get busy at times. We set it up to record people and not the traffic, and it works flawlessly. It also connected easily to our Alexa Echo show. For the price, ease of use & installation this is a "must buy". I HIGHLY RECOMMEND both the product and the seller!!!
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AOSU Video Doorbell Wireless, 5MP UHD, No Monthly Fee, Triple Motion Detection Doorbell Camera with 2.4/5 GHz WiFi, 180-Day Battery Life, 2 Month Local Storage, WiFi Homebase, Work with Alexa
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Product origin: United Kingdom
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