4.4 out of 5
88.00% of customers are satisfied
5.0 out of 5 stars Flawless
This isn't the first KVM I've used. Previous ones had little things that were annoying-but-bearable-given-the-service. In some ways with this one I downgraded from the previous one, that could handle more computers, but was single screen and HDMI. But I only have two computers I really need to switch between daily, and I considered fewer cables was a very good thing (I like clean cable management, and the difficulty to get there goes up exponentially with the number of computers).Here are the things this one does better than what I've had in the past:- No weird reaction when proxying the keyboard. Sometimes, they will repeat your keypresses several times. Very annoying when it was Ctrl/Cmd+w in a web browser.- Build quality. It's really well made.- USB and audio connections at the front. It looks less clean on the desk, but my son can unplug the keyboard to plug it directly into the gaming PC (allegedly to shave a couple milliseconds in Geometry Dash), and my daughter can easily plug her own headphones in place of the speaker. If it's easier for them to do, it's easier for me to undo.- USB passthrough. It works with a fancy keyboard/mouse that has dedicated software. Other KVMs also work, but without USB passthrough, you only get the standard keyboard/mouse stuff (goodbye the volume and mute buttons). This is minor but nice.- Connections at the back are clever, as well as the centre of gravity. Especially for the AC adapter: it's screwed it and stays in sturdily. KVMs typically sit at the edge of the desk, naturally pulling on the cables in some cases.Lastly, a very nice-to-have that I don't think is documented on this product's page: hotkeys. It's obviously not the only product doing this, but I love it and it works beautifully. And, once again, very clever setup: it's trivial to change the key you want, and for it not to interfere with normal typing.After 10 days using it quite extensively, I have literally zero complaints.
5.0 out of 5 stars Needed Some Tech Support but Great
To get the refresh rates I wanted I needed to purchase some DP 2.1 cables and then Kevin from AC Access assisted in a firmware update for the switch. Now I’m achieving 3440 x 1440 resolution at 120 Hz with my widescreen Dell Alienware monitor and I’m very happy with the stability and features.
5.0 out of 5 stars Good product
Works perfectly, easy to install, all that was needed was inside the box
5.0 out of 5 stars So far so good... Where others have failed!
I've tried a couple of a cheaper KVM device sold on Bolo and both just wouldn't sync both monitors properly. This is a bit more expensive but comes with all the cables so might work out cheaper if you don't have cables, and I was also skeptical when the documentation said if you have issues use the supplied cables but I initially had issues with my original cables but when I swapped it for theirs it works fine. Works great even though I have quite an odd setup. Laptop with thunderbolt to 2xDP adapter and a desktop with a 2xDP GPU all going through the KVM switch into two DP monitors but one is old and is Displayport 1.0 and the other is even older so it's not even HDMI so has a active DVI to displayport adapter to make it DP compatible. Only thing I'd prefer is a wired remote button rather than the button cell remote but that's a minor gripe when I've finally found a switchbox that can cope with my setup!
1.0 out of 5 stars Failed after one week
I used this product to connect two pc computers to a 43-inch 4k monitor and it didn't like it.The monitor kept having a blank screen for about 10 seconds and after a week of this irritating behaviour it stopped working.
No more flickering!
OMFG, I finally got this KVM working with my Alienware AW3420DW (the notorious flicker monster) and my Dell S2716DG monitor. Both have G-SYNC. No, I’m not a Vine Customer here to review this, though I wish I had gotten it for free considering all the hassle I've gone through to make this work.I was battling some serious flickering issues and spent two weeks juggling various 8k DisplayPort 1.4 and 1.2 cables, on the brink of returning this KVM and throwing in the towel. Just when I was about to give up and possibly set up a shrine to cables past, I stumbled upon 16k DisplayPort cables on Bolo. Naturally, I had to try them.I got two “uni DP Cable 2.1 16k” cables. One goes from the KVM to Monitor 1, and the other from the KVM to Monitor 2. I'm still using my old DP cables (which worked perfectly fine before the KVM), and they are now plugged into the KVM. Checked Refresh rate on both monitors and they are both good, 120hz and 144hz.Switching between my work laptop and gaming rig is straightforward with just the push of a button. No issues at all. It even remembers my window positions when switching back and forth.Now I am typing this review with no flicker in sight! I hope this helps anyone else trying to get this expensive machine to work with their setup!
Good customer support
I had an issue with the KVM, shoutout to Krystal, they helped me rectify the issue quickly!
You need to email tech support for updated firmware to allow higher resolutions and refresh rates
This KVM switch works great to switch between my MacBook Pro and a gaming PC to a new Samsung G95SC ultrawide monitor running 5120x1440 @ 240 Hz, but only after updating the firmware on the KVM switch.I initially had trouble getting ultrawide resolutions to output correctly, until I read another reviewer's advice to contact tech support. The manufacturer's (AV Access) product page for this KVM switch (SKU: 8KSW21-KVM) did not have any links to download the firmware, so I emailed their tech support. Bill @ AV Access replied within 24 hours and provided me with the updated firmware file, firmware updating utility, and instructions, which I was able to use to successfully perform the upgrade via the switch's micro-USB port.
Solid switch with hotkey feature
I use this with a 4k TV and two laptops. I made sure I had the latest firmware after contacting the manufacturer. The screen does flicker sometimes after switching, but it's rare, and switching to the other pc then back again fixes it, if it remains flickering.The hotkey feature is nice, though the only way I got it to work flawlessly is to press the CAPS LOCK key 4 times and hold the key down on the last press while pressing the left/right arrow (or 1/2 number keys).
Works mostly good, except...
As headline entail, it's mostly good except as others have mentioned, it can lose connectivity to the keyboard, which is really annoying. The temp fix is to switch channels, so it see's the keyboard on the other computer, then switch back and then it's back to functional again. I wish there was a fix for that, and yes I am using their included cables, so no problems with display or flickers, just an issue with losing that keyboard from time to time, which really keeps this product from a 5 star, since it basically does everything else flawlessly.
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Product origin: United Kingdom
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