About this item:
4.9 out of 5
98.18% of customers are satisfied
5.0 out of 5 stars Upto now this is great
Quality of glass is awesome. It's thicker than I thought it was going to be.I thought it was going to be really thin but it's nice and thick.Really easy to use.Smells nice. Auto turn off is good as it does what it says.Doesn't leak.Performance upto is really good no problems will update my review in a few weeks to let you know how it's handling been used everyday.Oh and I love the different lights to suit any mood.Bargain for the price.
5.0 out of 5 stars Amended review from 1 star to 5, would be 10 if allowed. Absolutely delighted now 😊
The humidifier is awesome. It is well made and the glass dome is elegant. The led lighting is subtle and soothing and the operation is almost silent. Based on the excellent reviews, I had intended to order 2 or 3 of these for various rooms around the house. However, as a matter of caution I ordered 1 in order to satisfy myself regarding the quality.My suspicions were aroused when I unpacked it yesterday as there were no instructions or other paper work, just the humidifier in its box. However, I did managed to google the instructions. Unfortunately, the unit is faulty as it cuts out after a few minutes of use.I will return it and request a replacement in the hope that I will receive an operational replacement.If I do I will order 2 more and amend my review accordingly.UPDATE - 24 hours later:-Hello.First of all, thank you for your super quick response to my feedback.As you are aware, the humidifier arrived without instructions and as a consequence I obtained instructions via Google. It is important to stress that these instructions were NOT obtained via your website.I requested that the unit be returned via Bolo as it was cutting out early into its operation. Having packaged the unit ready for despatch I decided to wait 48 hours and ordered a second unit in the hope that it would arrive with comprehensive instructions, there be allowing me to rectify the problem with the 1st unit.The 2nd unit arrived yesterday and having read the instructions it immediately became apparent that the instructions available via Google were not accurate. In that, your supplied instructions are:- Press once to turn on continuous spray to auto off. Press again to set up 3hr, 2hr, 1h, 0.5hr. However, the online instructions were completely reversed:- Press once to set timer to 0.5hr, press 2-4 times to advance to 1hr,2hr, 3hr then off.As a consequence, having unpacked the initial unit, set it up, and pressed the timer 3 times in order to activate for 3hours. Consequently the unit turned off after 0.5 hours. I now know that the unit was NOT faulty but performing as per your instructions. Consequently, I will be keeping both the units.To conclude, I am absolutely delighted with the humidifier in every way. I will however, operate the units for a further week to ensure that all is well. I will then submit an appropriate review on Bolo which will reflect my delight with the quality, effect, operation together with your superb response to my dilemma.If all goes well I may order a third unit for my home. In addition, I now know in advance what I will be buying for my 2 daughters birthday gifts.
5.0 out of 5 stars Absolutely love it
So. We just put a radiator cover in our hallway and wanted both a light and diffuser and this item does both. So thought combining both together would save money even if that meant it was not as good as having a separate light and diffuser BUT.I’ve spent £100 on a diffuser from Stoneglow and £60 on a diffuser from a the White Company and this one is so much more superior to both of them. The mist is consistent, the fragrance is outstanding and the scent throw excellent and it performs far better than more expensive diffusers. Then the light aspect. It’s stunning, a choice of colours and brightness levels makes a perfect ambiance to our hallway. The product is glass which looks like Murano glass. It’s elegant and contemporary.The look, feel and performance of this product is outstanding. If I had paid £100 it would still get five stars. I can’t believe how happy I am with this purchase. This has to be rated as one of the best items I’ve had from Bolo. Absolutely would recommend to others.Stunning product that far exceeds expectations. Don’t buy Stoneglow buy this it’s far better.Top item.
4.0 out of 5 stars Breaks after a few days.
It looks nice and works nice...for a few days.It suddenly stopped working, despite handling it with due care and making sure no water was spilled.It would be a great product if it lasted, but as it stands I would not recommend this.EDIT: Changing this to a four star after the seller sent a prompt replacement. I am still worried about durability, but for now the product seems to be working.
5.0 out of 5 stars ABSOLUTELY AMAZING FOR INSOMNIA!!!
Oh my goodness! Where to start?? I suffer from chronic insomnia where when it's really bad I can average around half an hours sleep all night & for 4-5 nights. It can be a real killer...I have tried EVERYTHING...Anyway I stumbled across this gorgeous diffuser and thought 'why not?'. So far the results have been astonishing. The last time I slept like this was before having my kids - 24yrs ago. I'm using Nikura's 'sweet dreams' blend and have been out immediately as my lights off & getting 8-12 undisturbed hours sleep. I use the timer function to turn it off after an hour & if I get up to use the bathroom I put it back on for the same again. The diffuser is stunning to look at. The main cover is glass & so it makes a beautiful item on your bedside. The colour changes are extremely soft & cast a localised glow only. The rest of the room stays nice & dark and its amazingly quiet..to be truthful- I honestly can't hear ANYTHING coming from it. So simple to use - you just gently pull the glass cover off, fill the water tank inside, add a few drops of the essential oil into the water & put the lid on followed by the glass cover...that's it. Each water tank will last at least a good 2-3hours and it smells gorgeous! It looks MUCH more expensive than it is! My family all guessed the price when it arrived & they're honestly thought it was between £45-£65 and were stunned when I told them the real price!A beautiful & item and so far my personal experience has been truly positive. I'd certainly encourage people who also have insomnia to give it a go...you never know - you might get the same results as me...I sincerely hope so. xxxxxx
5.0 out of 5 stars Lovely item
Really love this burner. Only let down is the water tank could be bigger. Brilliant lighting on the lamp. Makes house cosy
A beautifully effective ultrasonic diffuser
I have been using this Essential Oil Diffuser for a while now and it has been fantastic. The ultrasonic system is a game changer compared to the old candle and heat methods; it diffuses the oils without burning them, allowing for a much better aroma experience.The design is not only functional but also beautiful, making it a great addition to any room. I love the variety of colors for the light—either I can choose my favorite or let it alternate, adding a lovely ambiance.I've used it daily for a while now, and it still works like new, proving to be reliable. I also gave two as gifts, and both recipients absolutely loved them. If you're looking for a stylish and effective diffuser, I highly recommend this one!
Safe and only works when instructions are followed
Colleagues have commented on the pleasant scents in my classroom. I notice that the product does not work well if the parts are not secured and/or the water tank is too full. I would love to know recommended oils to increase the strength of the essential oil.
Art glass diffuser worth every (s)cent
The media could not be loaded. I replaced a diffuser that broke & beyond happy to find not just function but beauty. Not only does it quietly & effectively dispense the oil of my choosing throughout my home, but does it with style! Bravo! Worth every (s)cent.
Company Customer Care Was Good
The best way I can tell others that this company took care of my issue is by showing you the emails that took place between us. They asked me to share my experience on Bolo.My diffuser didn't stay on for long. I kept it because it is beautiful and goes so well with my decor. I decided to email them about the issue and they sent a new unit that works well. Also to note, the power plug on the new unit is now on the side, not on the bottom which is helpful. It was difficult to plug it in, on the bottom, when it was full of water.Follow the instructions to not overfill and not get water in air outlet channel(this information follows in the email thread). If it doesn't work properly, email the company. They had the new unit to me within a week. I have the grey swirled glass model.I ran the new unit and actually timed it, and it was on for 3 hours yesterday. Hopefully it continues to perform as advertised.Dec 4, 2022 10:38 AMHello, I bought one of your diffusers last May. It is beautiful, however it has NEVER stayed on for more than 45 minutes. Is there something I can do to fix this?Dec 4, 2022 8:40 PMHello Karyn, Thanks for contacting with us. We are sincerely sorry for all the inconvenience caused. Could you please kindly check the following to troubleshoot the problem? Thanks for your efforts. 1) Is the water adequate and under the max line? 2) Has the water flowed into the air outlet and destroyed the base? If so, keep the base dry for hours.( Do not move or tilt the essential oil diffuser during the operation.) 3) Use the cotton swab to scrub the mid-hole(mist disc) of the reservoir. 4) Unplug the diffuser and plug it back in or turn it off and on a few times. If the unit still can not work properly after you tried out above options, we’d like to send you a new replacement. Looking forward to your soonest reply and best wishes~ EQUSUPRO Customer Service ManagerDec 6, 2022 11:27 AMI have done all those things. It never stayed on for any length of time, but I love the look of it, so I kept it. It seems to stay on for 15-20 minutes, tops. Not good when there's company.Dec 6, 2022 9:55 PMHello Karyn, We are sincerely sorry for all the inconvenience caused. Does it work if we send you a brand new diffuser as replacement? Kindly advise us your n-a-m-e and the detailed a-d-d-r-e-s-s then we will arrange the shipment for you. And you may please KEEP the original unit and no need for return. Looking forward to your soonest reply and best wishes~ EQUSUPRO Customer Service ManagerDec 8, 2022 3:48 PMThank you very much for sending a replacement. My name and address:Dec 8, 2022 8:41 PMHello Karyn, The replacement has been sent and you should be able to receive it in 3-5 business days. Here is some advice for using our oil diffuser for long-life time using. 1)When adding or pouring water from the water tank, be careful not to split any water into the air outlet which could destroy the base, keep the base dry. 2)Use the cotton swab to wipe the mid-hole (mist disc) of the reservoir every 7-time using. 3) Do not move or tilt the essential oil diffuser during the operation. If there’s any assistance you need regarding our product/ service, please email us back anytime. We shall always respond you in 24 hours. Best wishes~ EQUSUPRO Customer Service ManagerDec 13, 2022 3:42 AMHello Karyn, Happy Holiday! We are grateful if we could receive your using experience in the future. Could you possibly share this shopping experience on the product page? Some of our customers have same problem but they donot know how to email us and how to solve this same problem. Your voice will be very helpful for them. Thanks a lot for your understanding and support! Best Wishes! EQUSUPRO Customer Service Manager
Beautyfull and perfect for the price
I buy it for my mother in law and she use it since she received it. Great changing color, no leaking, easy to use and to clean. The glass is beautyfull and with the light its really relaxing. She use it in her bedroom, sometimes in the bathroom and its really good looking. Very satisfy with it, i recommend it.
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BHD29638
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