About this item:
3.9 out of 5
77.50% of customers are satisfied
5.0 out of 5 stars CHUNG JUNG ONE’s Customer Service SUCKS!
I love the product and have ordered it three times (6.6 oz. size). The first two orders came in perfect condition and the third one arrived in bubble wrap in a box. It appears that the plastic seal on the container popped open and had spilled out of the bubble wrap and the plastic container itself. I lost about a cup of gochujang. Since it is unreturnable I decided to keep it and use it. Keep my fingers crossed because I’m really taking a chance. I emailed the company and let them know what happened to the shipment so that they could improve their method of shipping and have received no reply AT ALL. I wasn’t even asking for a refund……NO REPLY. I later found out that I could have asked for refund or replacement but I had already cleaned it up and had not taken a photo.To Bolo: the post for this product actually says that the product is returnable until you scroll on it further and it THEN mentions that it is UNRETURNABLE. Can that note please be changed to: RETURNABLE OR REFUNDABLE ONLY IF DAMAGED; OTHERWISE UNRETURNABLE? Also the company is not email/customer friendly.
5.0 out of 5 stars Perfect spicy & sweet sauce flavor
Gochujang is a perfect spicy & sweet sauce to be used for cooking hot spicy tofu soup or hot spicy seafood soup. I have always loved the flavor and taste of this sauce since as a little kid growing up. Gochujang for life..!
1.0 out of 5 stars 2 out of 4 arrived broken and unusable
We love Gochujang, we do not love the lack of care in the handling and shipping of it.Until all parties responsible for shipping and handling of food items gets their act together, I would avoid buying this.
5.0 out of 5 stars Better than Sriracha by a million times!
It's very thick and theres a lot of it but it's very versatile, you can use it on meats, in soups and it's such a new and exotic flavor
4.0 out of 5 stars Great product, terrible shipping
I use this to make a hot sauce for wings. It is perfect and you wont find it any less expensive than hereUpdated: I have ordered this several more times and it arrives damaged about 50% of the time, they need to put more than one small piece of bubble wrap in the box.
5.0 out of 5 stars Great price for the quantity!
I absolutey love Gochujang! I bought the 3.3lb one because I use it frequently and it is cheaper than buying the smaller 100g packages every couple months. I wont have to buy it is a while and the flavor is just as good. the package was not cracked either (I've seen this as an issue) I am a very satisfied customer.
5.0 out of 5 stars Be warned, terrible packaging
Great product but seal came broken. Imagine a 6lbs of watery paste in a thin flimsy plastic container then it being shipped in a cardboard box without peanuts or airbags... terrible packaging.
1.0 out of 5 stars This is what I received without refund or replacement
Just as you see, this is what I got today, but the policy says I cannot get a refund or replacement!
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BHD28099
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Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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