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Review:
4.6 out of 5
91.11% of customers are satisfied
5.0 out of 5 stars Quick to set up, relatively comfortable
Used this (twin size) bed for a week over the holiday, had no problems. Didn't wake up with any weird back or neck pain, only had to top it up a couple times. Inflates and deflates quickly in only a few minutes. Material does feel thick and hopefully more resistant to puncture than a cheaper brand (not that I am going to test it out...). For what it's worth, I also own the queen size version. Used that for about 2 weeks last year while in the process of moving out of my apartment. Obviously nothing beats an actual bed and mattress, but that one also held 2 adults for that long without any issues.
5.0 out of 5 stars Best bed I have had for a very long time. (July 2023 Addendum)
First, the basics. I purchased a "SoundAsleep Dream Series Air Mattress with ComfortCoil Technology". The size I purchased is a Twin XL. Everything that I read in the description for this Air Mattress is correct. The bed, out of the box, inflated in 5 minutes or less. The bed came very well packed in a box, and while the box had a few impact marks, the bed and the bag that it came packed in were in perfect condition. It also comes with a patch kit with I believe, enough material to patch two holes. The top has a waffled effect and it is "flocked", if that is the correct term. I like both as the "waffle" effect allow my shoulders and head to "sink into" the bed and for my back to get more support. The flocking is almost a skid resistant surface "holds" both blankets and sheets pretty much stay in place and prevents them from sliding around on the bed. The bed also has, when inflated, a kind of a raised bumper all the way around the edges which is very nice as it tells you where you are on the bed if you need to know. The top is supposed to be easy to clean which is a feature I hoped I would never have to us. Of course, that is not the case. On about the fifth night of sleeping on the bed I noticed that there was something on the mattress which turned out to be a piece of pie crust from one of the blankets I was using. The pie crust left an oily mark about two inches square. A little dish soapy water and the oily mark came right off and the mattress looks as good as new. No problem with the flocking coming off either.This is the most comfortable bed I have slept on in many, many years. My wife likes a bed that is almost rock hard which leaves my back and neck without support and aching when I get up in the morning. With this air mattress I can now adjust the bed to just how firm or soft I want it. I keep the bed inflated all the time and, so far, have only had to add air to it about every four to five days ~ 20-30 seconds and the mattress is back just where I like it. While the inflation/deflation fans are somewhat loud, only using them for 20-30 seconds once a week really makes the noise a non-issue. The electric cord for the fans even has a nice storage place built into the mattress to keep it out of the way.I was also concerned about getting hot sleeping on what is really a plastic surface. So far, I have been perfectly comfortable on this mattress. I suspect the flocking helps with that as well.I realize that this mattress is not really supposed to be an every night forever kind of a bed, but I am going to use it like that for as long as I can. I have been sleeping on it for six or seven weeks and have enjoyed it every night. When it wears out, provided it is still available, I will happily purchase another one.Addendum: One day earlier this week, it is now July 21, 2023, my Dream Series air mattress finally stopped retaining its air. At first it was a very slow leak, about 12 hours for the mattress to get "squishy". Last night it only took about 5 hours. Today I called the SoundAsleep support number and spoke with Casey. I can honestly say that for as much as I like the mattress, the customer support is even better. Not only was Casey pleasant and knowledgeable to talk to, she is going to replace my mattress and has even expedited the shipping on it. Yes, even though I am using the mattress as my long term bed which it is not meant for. So, in a couple of days I will have a new "dream" series mattress! The only drawback to this whole experience is that now I have to renew my search for an air mattress that is actually meant to be a "long term" bed and keep my SoundAsleep mattress as a backup. I sure hope I can find one that comes close to being as comfortable as my SoundAsleep mattress. This product and this company are keepers!
5.0 out of 5 stars Surprised and Delighted!
If I could, I would give my customer service experience 10 stars. First of all the product is wonderful - five stars! I purchased a queen size mattress for guests. The mattress is easy to inflate and deflate and it’s extremely comfortable! However after only a handful of uses there appeared to be a slow leak, causing the mattress to loose air during sleep. I contacted customer service on a Friday afternoon between Christmas and New Years and left a message. I left it thinking I would need to call back the following week, hoping to get a person. To my surprise, a few hours later, on a Friday night, I received a call from the company! A lovely service agent listened to my issue and told me even though my purchase was beyond the warranty, they would try and send me a replacement! To my surprise, again, a few hours later, an email stating that not only was the replacement approved but a shipment of the replacement was on its way and would be delivered by the end of the year!! How fantastic is that! I actually spoke with a person and the issue was resolved quickly! Purchase this air mattress for the quality and comfort and for the 10 star customer service! Thank you Casey! Happy Holidays!
5.0 out of 5 stars Amazing Customer Service!!! Pretty great air mattress, too
We bought an air mattress from SoundAsleep (through Bolo) because of the positive reviews. We needed something quick for some last minute guests, but didn't want to waste money on a pile of junk. We got the air mattress, but unfortunately after just two uses, the mattress wasn't staying inflated. We left a message with the company, and before we could even blink, they were already shipping a new one to our house. The replacement came so quickly, I was pretty shocked.The new air mattress works fantastic - no issues at all. It's also pretty comfy, our guests liked how it was raised so it felt like they were sleeping on a real bed and another guest said it was more comfortable than the real mattress she has on her bed at home. The turn dial to inflate and deflate makes set up and take down a snap. The only thing I could possibly recommend is to have a longer cord to plug it in. Our house is old and each room only has one outlet in the least helpful spots, so a longer cord could help alleviate any issues of having to move the mattress around. The cord itself has a nice little cubby for storage with is nice.With all the junk you could buy, I really think it's worth going with a company that stands by their product and remediates any issues quickly and painlessly... which is exactly what SoundAsleep did. Plus, the mattress itself is nice! Highly recommend this brand!
Colchao inflável.
produto de excelente qualidade.
Good stuff… but.
Bought it for a weekend getaway. Inflated and deflated quickly. Light to move around. Feels more like a real bed than I was expecting.The mattress doesn’t make any noise when moving around, the motor might be a little loud for some. I’d compare it to a small vacuum. But less than 4 mins to fill it wasn’t a big deal at all.My only complaint would be the length. I’m 6’1, I got on the mattress, however, the edges are raised and can be a little bit annoying. I think a smaller topper (memory foam or pad) would fix that issue easily.I would definitely recommend this mattress.
muy malo
no duro nada, un par de usos y sele abrió la costura de la parte de arriba, muy mala calidad.
Best fill up mattress EVER!
What a comfortable mattress! Filling it is easy and quick! Deflating it is just as easy and quick! Love this product!
Great quality, stays inflated
This is a quality mattress in every way. Fabric is very sturdy, excellent stitching, and most importantly very comfortable and holds the air. Really exactly as described. I recommend this mattress and compliment this company for great quality control.
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SoundAsleep Dream Series Luxury Air Mattress with ComfortCoil Technology & Built-in High Capacity Pump for Home & Camping- Double Height, Adjustable, Inflatable Blow Up, Portable - Queen Size
BHD120744
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Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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