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Description:
About this item:
simplehuman's sensor pump is the most efficient way to wash your hands — no smudges left behind. It has a clog-proof tubing pump that ensures a precise and consistent flow, and the silicone valve prevents messy drips. To control the amount of soap desired, you can position your hand up close to the sensor for a little soap and farther away for more. A funnel refill opening makes refills fast and easy, and it's waterproof for easy cleaning. It recharges with the included charging puck — one charge lasts up to 3 months. Use simplehuman soap for optimum pump performance.Warranties on purchases from 3rd party sellers are not honored.
Review:
4.5 out of 5
90.00% of customers are satisfied
5.0 out of 5 stars Historical Review of a Good Product (& a Complaint)
We had the older model of this exact same product, which finally, after perhaps 10 years, stopped pumping, even with fresh batteries. The light would flash, etc., but the motor did not operate. Not a bad run, really. We liked the design and performance of the old one, with some caveats that also apply to the new one, which I'll cover below.Just put into service, the new soap pump is working as expected, so no complaints there. I'll get back to you if it fails before 10 years.Differences in the new one:While shaped similarly and styled essentially identically, it is considerably shorter, so may not hold as much soap (though it is close, if not equal). The old one stood regally behind the sink, perhaps even imposingly. The new one squats submissively. The photo on the Bolo listing kind of looked shorter, so that was not a TOTAL surprise. It's still tall enough, and some might find its less imposing and magnificent height less of a distraction, sink-side.The new one has a QR code under the soap lid to reorder soap; the old one was from the stone age where you had to find and order your own soap.The new one has a small printed branding label near the bottom front, not TOO noticeable, while the old one either didn't, or spilled soap over the years had dissolved it off. I like no label.Like the old one, the battery insertion icons on the bottom are VERY confusing. Do you put them in as shown on the embossed image next to the battery lid, or do the batteries look that way once inserted (which gives opposite polarity results)? The instruction manual had a tiny photo which, once examined closely, made it clear (it was opposite my guess looking at the bottom label). I got battery polarity wrong a time or two with the old one, and it didn't damage the unit, it just didn't work. Generally, when replacing batteries, I made careful note of how the old ones were inserted, as it was working that way, rather than lifting it high and peering at the bottom where the battery lid and label are located. (And yes, the batteries tend to run out JUST AFTER you've refilled it with soap, so not only are you not able to turn it over to insert them, but you've got to be careful about tipping it too much.) Battery replacement inconvenience is a minor quibble with both the old and new models. Put the battery port on the bottom, out of sight, and its inconvenient. I'm fine with it how it is - there are trade-offs in life. (OK, MAYBE you can turn it over with soap in it, see below.)Now for my complaint, which is not really a product review, but an Bolo (and Bolo customer) review: It was missing a critical part, right out of the box.I noticed, as I opened the box, which appeared new and undamaged, that the pump was not securely packed in the box. Later careful examination revealed that the bottom box insert was on top of the pump, and that the top packing insert was missing. Clue: this is an unused, but returned unit. Everything else was there, including the instruction book and sample packet of soap.Second BIG clue: Turning it over to insert the batteries (no soap in it yet, so this rare event is still safe, though the top soap lid does have a seal, so IN PRINICIPLE you could turn it over when filled with soap) -NO BATTERY CAP!!!! The cap was not in the box, in the packaging, etc. and it had NOT fallen out a few seconds earlier when I opened the box. This cap fits securely, so it didn't just fall out of its working location. Maybe they left it out in manufacture? Nope. Another clue that this was a returned unit.Time to set up a return with Bolo? Not yet. We have the old one, now headed for the trash. Maybe the battery door (which has a rubber O-ring seal) is the same? Amazingly, it is. (The soap door, on the top, is NOT the same, so if that had been missing we were SOOL.)This happens with Bolo fairly often: someone returns an item, often a perfectly good item, but first, thoughtfully throws away an important small part, accessory, or instructions, etc.. Bolo warehouse, seeing a superficially OK-looking package with SOMETHING like the product in it, just restocks it and ships it out as new to another buyer (rather than inspecting it and selling it discounted as a return, which they sometimes do, if the packaging is damaged or missing.)I'm 100% sure that Bolo would have replaced this soap dispenser if we'd have complained, but they still should avoid this random restocking of returned items. Pretty much every time I've gotten an item that had signs of having been returned, there has been a problem, sometimes one I could solve (like this) and sometimes requiring a return/replace. I've had it happen more than once on the same product, for frequently returned items.Also, Bolo needs to get a better class of customer, who are more careful when returning items. As we've seen with other retailers over the years, after enough abuse of their return policy, it eventually becomes more restrictive. So work with me here people: only return items when you really need to, not on an inspect/try and return basis, and return everything, so it can be inspected and resold.So: good soap dispenser, but dodgy Bolo returned product handling. Bolo will take care of that last problem if it happens to bite you, so buy the dispenser. It is the best looking of those I've seen, and works fine.
5.0 out of 5 stars Essential for my kitchen!
Ok, the first one I got was defective. The soap would not go through. And their setup instructions are confusing—they don't tell you to run the steps in the right order! You need to PRIME the pump, for instructions go to Youtube and /watch?v=fREUsx_tbcY.But the Simplehuman customer support was easy to work with and I was able to send the old one back (for no cost) and get a replacement. Meanwhile, because this process took some time, I actually just bought another one in the interim, and that one worked fine off the bat. I ended up giving the second one to my mother and it has changed her life, like my first automatic dispenser changed mine.I had a previous version of this soap dispenser from simplehuman. It lasted for 5+ years, although the battery had issues after the first year I think, and I had to use a portable waterproof battery attached to it to charge it (whereafter it would stay charged for like 3 months). I got the soap dispenser for DISH SOAP in the kitchen, so I can hold the pot handle with my left hand, hold the scrub brush or sponge with my right hand, and get soap on my sponge without interrupting my cleaning flow.It's the best thing ever. Trust me. Completely worth the cost.So, what about this new one? I find the sensor more sensitive than the older model. It doesn't recognize the black parts of my dish brush which is funny. It also dispenses based on distance from the top, which is cool, but if the sensor is having trouble you have to go right up to it and end up with the least amount of soap dispensed (which is usually sufficient). (The older model you set the amount of soap period.)It's hard to see how much soap is left in the thing. But it looks REALLY nice so I let that slide.The charging plug is a special type of charger. That's REALLY irritating if you, say, lose it. You can't replace it with any micro-usb cord, you HAVE to use their special charger. Luckily, it is the same charger between their liquid soap and their foam soap pumps. I have both, so I ended up with an extra cord, so when my mother misplaced hers, I was able to give her my extra cord.It has its quirks. But after a LOT of research, I found the Simplehuman dispenser to be the ONLY automatic dispenser that actually looks nice. All the rest are UGLY. The ones that look ok, take a look at their size—they are HUGE. This one is rather slim. Plus the rose gold is gorgeous. And ALL automatic soap dispensers have negative reviews because they all have their issues. My experience with simplehuman is that if there is a problem, they will solve it, and once it's solved, you don't need help again for years.Yes, my other model eventually died. Yes, they seem expensive at $50 or $60. But that's only about $10 a year if it lasts 5 years. That's like a couple coffees or lunch at Panda Express. WORTH IT.I've had it since April (8 months) and had no problems. Love it every day.
5.0 out of 5 stars Easy to use, wide opening for easy refilling, long-lasting Battery and timeless design!
The brass appliances from Simplehuman are a great choice because of their rich color and timeless design. Wide opening, easy refilling, and long-lasting (up to two months) when used 30 times a day on average are all features of the 2024 model. Simplehuman's meganetic charging cables are thin, rigid, and incredibly effective—all you need to do is disconnect and rejoin them with one hand. Moving the dispenser or touching the cord won't unintentionally detach the charging cable. Both wall plug-in and portable rapid chargers require little more than three hours to fully charge. It is simple to operate and requires little upkeep; after refilling and charging the dispenser, wipe clean with a towel to get rid of fingerprints. We use genuine Simplehuman liquid soap, but this dispenser should work with any liquid soap. However, avoid using soaps with a lot of lotion since they can clog the nozzle.For more than three years, we have been using the 2021 Simplehuman 14-oz Touch-Free dispenser with dish soap in our sink without any problems. On the other hand, the bottom wireless charger has a noisier pump motor and takes longer to recharge the battery. The 9 oz 2024 model's pump is more quick and its motion sensor is more accurate.Having said that, USB-C technology should have been added to this Simplehuman 2024 model to enable faster charging. The highest voltage and current that USB-A can provide is just 5V 2.5W; however, USB 3.0 greatly raises this to 5V 4.5W. In contrast, computers and other devices can be charged with USB-C PD's maximum power delivery of 240 watts.
Highly recommended!!
I have one for the bathroom and another for the kitchen. It is a quality item, looks smart and works very well consistently. I bought one as a gift for my sister and she loves it. At one point I noticed that it was leaking from the bottom. Unknowingly I had overfilled it. Subsequently I found out that I can unscrew the base and add the liquid soap directly into the reservoir.
Excelente opción y calidad
La verdad me gusta mucho su diseño y su funcionalidad donde puedes programar la cantidad de jabón dar en cada uso. Usa 4 baterías AA lo hace muy práctico ya que puedes usar baterías recargables y normalmente dura más de 6 meses por carga. Tengo 2 y nunca ha fallado ni se ha tapado y por su tanque transparente puedes saber exactamente cuando necesita más jabón líquido.
Muy buen producto, pero...
Se ve y funciona muy bien, uno comprado con anterioridad dejo de funcionar, no se puede revisar, viene sellado de la parte electronica....
Does not hold a charge
According to simplehuman the battery life should be 8 months. I’ve had this soap dispenser for four months and had to charge it every other week. It is not worth it as the QC for these pumps is bad.
Molto comodo e funzionale
In casa ne ho tre, li trovo utilissimi. Quando rientro, ad esempio, non devo toccare il classico porta sapone, con le mani sporche.
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simplehuman 9 oz. Touch-Free Rechargeable Sensor Liquid Soap Pump Dispenser, Brushed Stainless Steel
BHD28336
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Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
All product information listed on the site are from 3rd party sources, including images and reviews. bolo.bh is not liable for any claims or promotions mentioned on the product description or images with textual content. For detailed product information, please contact the manufacturer or Bolo support by logging into your account. Unless stated otherwise during checkout, all import taxes and duty are included in the price mentioned on the product page. bolo.bh follows the rules and regulations of sale in Bahrain and will cancel items in an order that are illegal for sale in Bahrain. We take all the necessary steps to ensure only products for sale in Bahrain are displayed. Product stock and delivery estimate may change with the seller even after placing the order. All items are shipped by air and items marked “Dangerous Goods (DG)” by the IATA will be cancelled from orders. We strive to process your order as soon as it is finalized.
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