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Review:
3.8 out of 5
75.00% of customers are satisfied
5.0 out of 5 stars Less money than Sonos - about equal performance - Some Issues
The system is ridiculous easy to set up. The speakers are first class quality. The sound of the Milan 5.1 Surround is excellent in our TV Room. Best of all is the WiSA technology. The system recognizes the 5 speakers and configures in seconds automatically. It uses a new standard (WiSA) that is quickly being adapted by TV manufacturers and other wireless speaker companies. No WIFI, no BlueTooth; it creates its own 5GHz network and does not interfere with our home WIFI network at 5gHz. The system decodes Dolby and the sound is delivered to the speakers in CD quality, actual a little better by the numbers. I can add up to 7 more speakers in this system such as ATMOS or Rear which I can purchase individually. I am impressed. I've listened to SONOS and they are comparable; the Platin brand systems are just easier.UPDATE: I returned the system. My initial review was based on a set-up in free field conditions with line of site from SoundSense transmitter to speakers. The room was free of Wireless Access Points. Unfortunately, when I moved to the intended final location, where existed one fixed 5GHz Access point 10 feet from the SoundSense issues started. Further, I was forced to locate the SoundSense in a cabinet losing line of sight and the SoundSense then could not communicate reliably with the speakers. Drop outs occurred mainly on Center channel which was most annoying. I moved soundsense to the cabinet door so I could leave it open when watching and listening. This was unsightly, but gave me more or less line of sight to speakers. Unfortunately drop outs still occurred. I still experienced a rolling drop-out when, according to WiSA standard, the transmitter sensed interference and was trying for a clear 5GHz channel for all speakers to use. So I set my five WAPs to channels, which were normally auto switching, to fixed channels outside the DFS bands that are used by SoundSense. This improved things a bit but not totally. The final deciding factor was that my Samsung Frame 65 forced audio to the SoundSense when it was turned on. thus I could not easily turn off the eARC path to return to regular TV speakers if drop outs became too annoying. Finally I will mention that once drop-outs start, they get progressively more frequent during a program. I AM REALLY SORRY THIS DID NOT WORK OUT. It's not Platin' fault. I've read reviews elsewhere on other brands using WiSA standard and they too experience some of the same issues. The WiSA approach is cutting edge now; the standard just needs to evolve a bit more.
4.0 out of 5 stars Wireless Convenience
This set is very discreet. the speakers are low profile and don't stick out like larger sets. The sound is good, setup was a snap. Be aware that there is no dedicated remote. You have to download the Soundsend App to control the volume, unless you are hooked up with a compatible TV via arc. The app is intuitive and you can adjust each speaker individually if desired. It also has a function that allows you to set your distance from each speaker so you are getting the best balance possible. The speaker sound is great, really really clear and rich. The only thing I was not 100% satisfied with is the subwoofer bass. I was replacing a Bose Cinemate system and the subwoofer on the Bose would shake the house. I have the Platin subwoofer turned up as high as it will go and it is a more subtle bass unit. Don't get me wrong, it still sounds great, it just is not as booming as I expected. The cool thing about this product is that you can add another subwoofer or a couple extra speakers to make a 7.1 or 5.2 setup. I have not done so yet, but I plan to add on in the future. I usually run the volume at about 75% and I feel like I am at the theater. Bottom line, I LOVE the wireless setup. I did not want wires running all over my house, plus I have relocated the satellite speakers a couple of times simply by plugging into another outlet. You might get a more booming sound from a traditional wired system, but if wireless is your desire, this is a great sounding unit.
5.0 out of 5 stars Perfect Wireless Surround System
I've tried a number of wireless surround sound systems and this is the only one that lives up to the marketing hype.The speakers are small and attractive but incredibly powerful and setup is absolutely the easiest I've ever used. You simply plug everything in, download the app and use the extremely user friendly GUI on your phone to setup your speakers. It even automatically balances the sound based on how many speakers you plan to use, from 2.1 to 7.1, depending on how many speakers you bought with your system. If you bought 5 speakers and decide to increase to 7, you simply buy the additional speakers and integrate them into your set up.The app enables you to have total control over each speaker's characteristics independently.This system is absolutely a great bargain.The only thing I don't like is that the downward facing sub speaker is exposed and unprotected. Also, connectivity is a little quirky when you try to use the TV controller and speaker controllers at the same time, as it will sometimes disconnect and I'll have to reboot the entire system.The app works OK, although it's easy to get it to lock up. The only reliable way to get it working again is to unplug the power from the transmitter. This only seems to happen if you close the app before the TV.Although you can control the volume from the TV remote control, the app and TV volume controls do not synchronize and they seem to compete for volume control making the sound volume unstable.
1.0 out of 5 stars System is Trash and doesn't work
Brought this system for my hime for my housewarming party. It's took forever to arrive and I have never been able to get it to connect. They have you download 2 different apps which seems like it's planting a bug on your phone and takes for ever to connect. It stops at 79% downloading and then does move. When you try to reconnect it the soundsense is not recognized at all under Bluetooth. This system is trash please do not waste your money on this. Trust me
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Platin Milan 5.1 Surround Sound Speaker System - Wireless Home Theater System for Smart TVs - WiSA Certified - with WiSA SoundSend Transmitter Included - No Receiver or Speaker Wires Needed
BHD353726
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Product origin: United States
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