About this item:
4.9 out of 5
97.50% of customers are satisfied
5.0 out of 5 stars The cost and appearance of packaging
My granddaughter loved it. She even fell in love with the box. She is 10 years old. I was very pleased with the whole thing. The packaging, the colors, the design, the extras and the cost. I also was impressed with the letter that came with it. It gave some history of the gift that I gave to my granddaughter and she really loved that.
5.0 out of 5 stars Cute product, amazing customer service!
The diaries are cute and the gift package is a great gift. Where this product shines is through their customer service. I bought two for my daughters and one had an issue with the lock. The customer service returned my email in a few hours and is shipping out a new one right away. I am so impressed! Couldn’t recommend them enough.
5.0 out of 5 stars Update: RESOLVED! Lock broken and no response
Update: The seller did get back to me and explained they had some issues with their email and offered a replacement. Was very friendly and could tell they really cared about resolving the issue. Would definitely buy again.The lock hasn’t worked once since we got it. However my daughter was so excited she started writing in it. Tried contacting customer service both via email and the form. No response.
5.0 out of 5 stars Quality and cute
I bought this for my 7-year-old granddaughter. We couldn't be happier! It's super cute. She loved all the accessories and the lock. I looked at a lot of diaries and read a lot of reviews before I bought this one. This is worth every penny.
5.0 out of 5 stars A nice gift for a 8yr old girl
My granddaughter loved the diary.
4.0 out of 5 stars Lock doesn't last
I bought this for my 11-year-old niece who loves to write stories. She loved the journal's look and liked that it came in a case. She said she wishes the lines were larger so she could write more, but I think she was happy with it. However, a few days later the lock broke, which was a bummer.
5.0 out of 5 stars UPDATE!! Be sure you write down the code!!!!
I am updating this as I have since heard from the seller and they have offered to send me a keyed diary to replace the one we can't use. This was very generous, so I feel four stars is warranted. Their text to me was so sweet. I won't accept their offer, however, because this was not a defect in their product it was me purchasing an item too old for my granddaughter. This seller should not be without the money for their merchandise. I can't do that. I am, however going to purchase a keyed diary and a sketch pad for my other granddaughter. Thank you 'Life is a Doodle' !!!Unable to even use the journal because it won't open. No help from the seller and I am unable to get the 'dad's' video to work. So I am out $28 and my granddaughter has no birthday gift.. Very disappointed! Especially with no response from the sell to my two emails.
5.0 out of 5 stars Cool Kids Diary
I gave this diary to my grand daughter last Christmas . She like it a lot.
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BHD16750
Quantity:
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Free delivery on orders over BHD 20
Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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