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Review:
4.7 out of 5
94.55% of customers are satisfied
5.0 out of 5 stars Pretty good digital photo frame with easy-to-use software and phenomenal customer support
I've had this frame for a little over a year and it randomly stopped working one night and wouldn't turn on again the next morning sometime between our scheduled off/on hours (a feature the software offers). Since it had been 13 months since I purchased it and the warranty is listed as 12 months, I figured that was just the way things go for me and reached out to support to ask if they accept frames for diagnostics and repair and what their rates for such are and much to my chagrin they just offered to replace it outright, because, and I quote from their email; "We apologize for the inconvenience; we want to make sure you have the best possible experience with your Aura frame!"This is why I love the smaller, more labor-of-love type companies. The companies that sit in the comfortable spot between so-small-they-fold and too-big-to-care. They value their customers!The product itself is pretty good, resolution is reasonable and the app and software itself is easy to use. I purchased this frame after one of our cats passed away last year; I couldn't decide which pictures of his to print out, so I took a shot on a digital frame so we could display a selection of his photos while we were grieving. It was super easy to hook up my Apple Photo albums to automatically import into the frame. Now that iOS 17 and MacOS Sonoma have pet face detection, it's been a breeze getting the frame to display every single photo we've ever taken of our dearly departed furbabies without having to manually find them in all our pictures.For pictures that aren't the right aspect ratio, some photos do have to be manually aligned for display via the app, but it's pretty easy to do and it doesn't modify your photos; you can also elect to use black or the extended-and-blurred letterboxing on the sides or top/bottom depending on if you use the frame in portrait or landscape mode, or you can zoom to prevent that altogether. It also plays videos, and while they disclaimed the ability to auto-import videos from iOS albums, my experience was that they showed up anyways.As an added bonus, there's a kind of private social-networking type aspect to the app; you can add anyone you want to your frame so they can add pictures to it, and you can heart and comment on the photos in the app. So it's probably great for families or friends who are either separated by distance or just love sharing photos with their loved ones (I'm one of those weird types who really only displays photos of pets, and until i teach them to use the phone it's going to be just me using the frame)Highly recommend this company and their products! Will submit a photo of it in action once the replacement arrives!
5.0 out of 5 stars Great product support if you use the warranty claim from amazon or email Aura
The frame was very difficult to troubleshoot our problem at first but there is an email address to connect with Aura. We used a warranty claim address from Bolo and Aura was very quick to respond and continued to respond quickly through each of the steps to figure out the problem. Within a very short period of time we were up and running again with our frame! The responses and directions were well written precise and clear.They even helped us with an old frame that was gifted to us and stopped working and was at the time beyond warranty.The frame is made very simply but mindfully elegant and it has a lot of nice features but best of all, they have your back on support!
5.0 out of 5 stars Love this frame!
This is such a great addition to our home! It is great quality, easy to use and everyone loves it! It is a perfect way to actually enjoy photos stored on phones and can be added to at any time. I just gave one to my elderly parents and all siblings can add as well with ease. I highly recommend this product!
5.0 out of 5 stars Great quality!
I am super impressed with this Aura digital frame. The colors are so sharp and bright - It is so nice not to see my photos only on my phone! This frame displays them beautifully and I love that I can add photos in the app. Already planning on purchasing one as a gift!
5.0 out of 5 stars Love This Thing
Bought this one as a gift but then got one for my office, as well. My father, daughter, and son all have Aura frames and it is so easy to share photos between us. My father tells me he sometimes just sits and watches the photos change.The iOS app is easy to use, but the website interface is a little lacking (last I checked which was a while ago). My daughter's boyfriend has one and he uses Android and I haven't heard any complaints.We didn't get the top-of-the-line models, but on these I wish the controls on the frame itself were a little more useful. Of course, then it would cost more.There is a fair amount of customization available in the app.An EXCELLENT gift.
5.0 out of 5 stars pricey but worth it
I purchased this for my wife for christmas , she loves it, the app is very intuitive and you can add pictures from anywhere ( you dont have to be on the same wifi network as the frame), you can also give access to friends so they can photos to it as well.Picture quality is great, no limit on pictures, you can do videos as well. it automatically turns itself off when the room is dark ( you can set a schedule as well), my only complaint is the slide show interval, 15 seconds is the quickest, I would like to set it at 5 or 10 seconds, but its not that big of a deal!I have used cheaper frames with crappy apps, fewer features and inferior picture quality, yes the Aura is more expensive and it's worth every penny!
Nice resolution
Attractive, easy to use.
top
alles ok
Underwhelming, considering the price
I was expecting more from such an expensive product. From the start I thought a simple digital screen should not cost that much these days. I decided to give it a try anyway, assuming that the high price would be justified. But so far, it has been an underwhelming experience.First of all, the setup as a gift did not work. I set everything up in the app and it looked like it was ready, but when my wife unpacked it, it did not connect to the WiFi automatically, nor did the welcome message show up.Secondly, it just seems very clunky. The frame is heavy and thick. In the age of super thin and lightweight displays, it looks outdated. I’m sure I could find a used tablet for a similar price to do the same job.The picture quality seemed fine, no better or worse than a phone or tablet screen.This would all be fine if the frame was around 70€, but with the high price tag it’s rather disappointing.
Excellent picture quality
The clarity and sharpness as well as colour of my photos taken on Leica, iPhone 12 and Sony A7R3 are really very good and my interest was abit above family photos. There is good depth of picture too. Colours are like the camera photos and even my Leica B&W photos display nicely. The pickup by the Aura App is easy and transfer to the digital frame is seamless. The power cord is quite generous, albeit proprietary, and it comes (UK version) with 3 pin, 2 pin EU, and another 2 pin changeable plug which is good quality. The frame itself is quite wide and sits well at an angle on the table…sturdy. The Touch Bar works fine and the product switches itself off when the room light is low (you can tweak power settings too). Picture transfer from iPhones abroad as well as across localities are fine; stuff works. No SD card or Bluetooth - everything over wifi and painless to reconfigure to a different router if you move it.Cons? : price ! Expensive certainly and I would have liked a slightly bigger frame for this Mason Luxe…it just feels an inch or two too small for me. It is quite adequate as a tabletop display but when you see its quality, you feel it should be a bit larger! Ie it is smaller than my 11” ipad screen… The Walden will be my next purchase when it becomes available in UK/EU.
Excellent and well thought out product
I was wary about these both in terms of picture quality and ease of operation. But they really seem to have improved and refined all these aspects. Picture quality on this frame is 2K and digital photos really pop out at an ideal brightness level with superb clarity. The dark frame helps give the photographs contrast while black-and-white images look as good as colour. Set-up is very easy and it allows a number of people to contribute to the frame's catalogue. This is ideal in the situation where you might want to give the frame to an elderly relative and be able to send them pictures (using a unique email address) and have them appear as if by magic on their screen. This is made a 96-year-old relative in our family very happy.
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Aura Mason WiFi Digital Picture Frame | Wirecutter's Best Digital Frame for Gifting | Send Photos from Your Phone | Quick, Easy Setup in Aura App | Free Unlimited Storage | Black
BHD121633
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Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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