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4.0 out of 5
80.00% of customers are satisfied
5.0 out of 5 stars Awesome, but a bit heavy if you plan on commuting
Don't be fooled by the picture of someone holding it with one hand, this thing is 50 pounds. I probably wouldn't try getting onto a crowded train or bus with it.However it's insanely easy to learn as a first timer, and is pretty fun.
5.0 out of 5 stars Fast and mostly reliable
I've had this scooter for about a month now, and it does a very good job! I use it daily to get myself to class on a hilly college campus, so I don't arrive breathless. It can get me to around 16-18 mph on flat ground on full speed, and up steep hills at full throttle at around 10-14 mph. (and I am on the heavier side) It has only had one annoying quirk, which is that it sometimes stalls or refuses to go for a moment after turning on or after a longer full throttle. It will often do this after I stop to cross roads or turn in the road. It rarely lasts more than a minute, but often only 10 seconds or so. Then it comes back full force and I can continue on my way. It has pretty good breaking, the bell to warn pedestrians is helpful, and the turn signal is helpful when on the road. I only have about a 7-10 minute commute each way on the scooter, and it barely uses any battery. I do warn people though, the shock absorption is good but don't ride over gravel, messed up road or sidewalks, etc. It does okay on cut grass but you should definitely be mindful about your riding surface (I haven't crashed but I have worried about tipping on a few occasions due to road or sidewalk condition). Anyways, its pricey but its great!
1.0 out of 5 stars **EDIT: “I absolutely love(D) this scooter!!!” NOW PAST TENSE. **
**UPDATE** I spent $800 on this thing and within 3 months it is functioning at a fraction of its original capability and I’ve only put 125 miles on it. If you do the math, that’s $6.40 a mile. I would have just been better off driving to work and paying $15 in parking every day. I am regretting this purchase. To be clear, I absolutely loved this thing. Babied and cared for it. When you invest this much money into something that’s this expensive and is supposed to make your life easier, that’s what you do. $800 is a LOT of money. Charged it every couple days, never above 85% and never let the battery completely drain. And NEVER brought it outside when there was even a chance of precipitation. After all, I had read all of the warranty issues others had detailed in their reviews. A few weeks ago, after fully charging it, and noticing it wasn’t going over 14 mph on flat land in sport mode (where it usually got 19mph) it completely lost speed about 1.5 miles in to my 2.4 mile trek to work. (For a good time, use a 44lb electric scooter as a kick scooter, even on flat terrain, my legs were shot! NOT fun.) The app said there was still 46% battery left. Weird. When I finally walked it home later that night and plugged it in, I discovered that somehow the battery was down to 0% on the actual scooter battery display. 0% from 85% in 2 miles on a scooter that’s supposed to have up to a 28 mile range?! Something was definitely wrong. So I fully charged it again and for my next commute made sure to bring the charger with me. This time though I made it all the way to work, it was down from 100% to 27% - at least according to the app again which was generously wrong last time. So I charged it while at work for the ride home. I contacted Segway support. Since it is not beeping an error code number (bc fun fact, if your scooter beeps you’re supposed to count the beeps and add them up. A long beep means 10 and short beeps count for 1, so a long beep plus 3 short ones is error code 13 I guess?) they’ve decided I need to pay to ship the faulty scooter which should still be fully under warranty to their service center in California. (I am in Massachusetts.) Cool. But in addition to that, their email also says that if it gets there and whatever is wrong with it isn’t covered by warranty, they don’t fix it and I have to pay to ship and insure it back. Cool again. Oh, and that shipping? Yeah. It takes 15-20 BUSINESS DAYS. SHIPPING TIME ALONE. JUST TO SHIP IT BACK.I’m not thrilled with the scooter malfunctioning so quickly and with so low mileage. I’m not thrilled with having to pay to ship back what I’m assuming should be a covered warranty issue. (I will be less thrilled if they decide not to cover it.) And I’m not thrilled with the fact that on such an expensive item, a big company like Segway can’t spare the change to ship it back in any reasonable amount of time. Like. Even a week for ground would have been totally acceptable. But 15-20 days AFTER it’s finally (hopefully) repaired?! By then it’ll be too cold to operate it outside. I know things happen. But I probably should have just saved my money and kept riding my perfectly good bicycle everyday. Never had any problems with that. This thing was supposed to make life easier, not be more of a hassle. I’m disappointed. (Except about the party lights underneath. Those are still awesome at least. One silver lining.)INITIAL REVIEW: This thing rocks! I use it to commute 2.4 city miles to work and this thing trucks along like a champ! I even got it going 21 mph down a hill once!!! But regularity get it going 19mph on the flat parts of my commute. (I am 5’4” and weigh 145.) Usually, in sport mode, it handles most hills within its incline limits easily at around 13-15mph. It gets me to work in about 10 minutes and then it’s super easy to fold up and stash! (Though I admit I did need to read the manual to figure out how.) I normally would write a list of pros and cons, but all I can think of are pros. (Okay. Except that it’s ONLY rated IPX4. Not being able to risk riding it when it’s a little wet on the ground kind of stinks. I’ve heard nightmare stories about the warranty being voided if there’s any sign of it being exposed to water.) My favorite thing about it is the PARTY LIGHTS underneath which were a huge selling point for me. In addition to just looking darn cool, it’s also nice to know I’ve got a little extra visibility to cars on the road when commuting home very late night/early morning. Changing the colors and the light pattern allows you to add your own personal style. (Rode it to our city fireworks on the 4th and set it to red and blue!) I also like the aesthetic of the scooter itself. And the brake light and headlight options are really nice to have. Very bright. It charges easily and fairly quickly considering the size of the battery with the included adapter and you can even adjust the max charging % in order to extend battery life. It’s a little heavier than I thought but very manageable to transport when not being used. The controls are easy to use. The adjustable intensity brake works well even on hills and the rear fender foot brake is a great safety feature for backup. It’s comfortable and feels sturdy to ride on. I think the weight of the extra battery really helps with this. I haven’t tried any but I imagine lighter scooters might not handle bumps as well. (And the city I live in is notorious for not having the greatest paving.) I think the solid tires help with that too and I love the peace of mind of not having to worry about a flat. I was definitely a little nervous making a big purchase like this bc of some of the less great reviews I read (which seem mostly to be written by people who do not understand that you need to set it up and watch a quick video and read the manual), but am happy to report that I’ve had a really good experience with the product. It does everything I hoped it would and has already saved me a bunch of money and time on gas and parking! I would definitely recommend this scooter!!
4.0 out of 5 stars Good for short commutes across even terrain
The scooter was very simple to put together. One electrical connection and six screws. Once it's together, it folds/unfolds very easily, as well. At just under 30lbs, I find it it's pretty easy to carry up/down a flight of stairs one handed. Charging time is accurate, about 3.5 hours to full charge. Getting it started is as easy pressing the power button, giving it a kick, and hitting the throttle.I'm 6'2" tall / 195lbs with a size 12 shoe and the handlebars and deck are tall/wide enough to ride comfortably. The 9" tires are big enough at you don't have to worry about wiping out on every small bump in the road or sidewalk, though you'll definitely want to slow down on bumpy terrain. The top speed of about 12.5mph is easily reached in standard mode (the middle of the three performance modes available). It slows down a bit during inclines, but I haven't had to get off and walk it up a hill yet.If 12.5mph seems slow to you, especially compared to some of the more expensive electric scooters out there, trust me when I say that unless you're riding on perfectly level terrain you are not going to be safe going much faster! The lack of any kind of suspension means that you can really feel every crack in the sidewalk.On thing I'm a little disappointed with is the range. I've been commuting to/from work every day this week on the scooter. It's 5 miles round trip, mostly at full throttle with the lights on, and it uses 70% of the battery. Note also that once your battery level hits 10% the scooter automatically slows down to the point that you might as well walk. So the realistic usable range for me is more like 6.5 miles on a full charge, about half of what the manufacturer claims. Then again, it's only been about 25-35 degrees F this week so that may account for some loss of range.Ultimately, I am happy with the scooter since it works for my use case as a commuter. It's fast enough (I make the 2.5 mile trip each way in 15 minutes) and has enough range to get me there and back. And it's inexpensive so it will pay for itself in gasoline savings within about 6 months. I'll update this review if the scooter doesn't last that long, but it seems pretty well built so I'm optimistic.UPDATE (July 4, 2021): Since I wrote my original review above I've driven an additional 300km (~185 miles) and I'm happy to report that the scooter still performs the same. I can confirm that the battery usage is a little better in warmer weather. In 60-70 degree F temperatures I'm getting about 10% battery drain per mile driven.That said, I am considering upgrading to a more expensive scooter (Segway MAX G30LP) for three reasons:1. While I do still feel like going even 13mph on uneven terrain is dangerous, now that I've found some relatively flat back roads for my commute I do find myself wishing I go a few miles per hour faster.2. The 300W motor slows to about walking speed on steeper hills. Yeah, it still moves, but it just feels a little embarrassing to be moving so slow when pedestrians are around.3. The solid tires and the lack of any kind of suspension really does make the ride quite uncomfortable on bumpy roads and sidewalks.I would still absolutely recommend the E22 as a first scooter for someone who's on the fence about riding an electric scooter. It's a great combination of high quality, low cost, and decent performance, especially when it's on sale.UPDATE 2 (August 3, 2021): I added the optional external battery in the hopes of gaining some additional speed and power. Indeed, with the external battery installed, the scooter now gets an extra 4-5kph (~3 mph), including during hill climbs. Even so, I'm not sure I'd recommend the external battery option because of how it's designed.The external battery plugs into the stem of the scooter using a small plastic connector, and the battery is held in place by a metal bracket. The battery connects to the bracket using two small screws. Other users online have reported that these screws can loosen during operation due to the normal shocks and vibrations experienced during riding. With the screws loosened, those shocks and vibrations can then end up damaging plastic connector on the battery.I was able to confirm myself that, yes, after installing the battery and taking a few test rides, the screws did already require some re-tightening. So instead of only trusting the screws to keep the battery secure, I also used a couple of stainless steel worm gear hose clamps. This workaround means that the battery definitely isn't going anywhere now, but it looks kind of tacky.
Best scooter for metro
In the beginning, I bought another brand but it was too heavy. The E22 is a lightweight scooter for the metro. I don't really care much about the battery, because I just need to ride around 2km. Really an elegant design scooter!
packing
dislike battery not wrking properly!!
Reliability
To Segway, i was just recently involved 2 days after receiving the scooter in to an accident. I was hit by a slow moving car. The driver was looking away as he crashed into me on the pedestrian walkway. Thanks to my Jui Jitsu training i was able to roll safely away from the car and suffered minor bruises.The scooter however was damaged mostly from the back but otherwise i was able to continue my journey to work.All in all I recommend this scooter highly for its robustness and reliability.
Great electric scooter
Really good, easy to assemble and to ride. I would recommend this to anyone in search of an electric scooter.
Easy to use, fast and elegant
Had some small problems to connect in the beginning with Segway app but solved once battery is 100% charged. Product is fast, long battery duration and really good looking.
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Segway Ninebot Foldable Electric Scooter, w/t Powerful Motor, Long Range, Cruise Control, E Scooter for Adults, UL-2272 2271 Certified
BHD493807
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Product origin: United States
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