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Review:
4.8 out of 5
96.00% of customers are satisfied
5.0 out of 5 stars Plug and Play
This system was so easy to setup. It was already paired and worked without a hitch. Sound quality is good so far. For my setup, it provides a rich sound experience and is great value. I think the HDMI ARC cable is the best way to set it up. I have experimented with the different modes. We didn’t like the 3D mode as it was difficult to make out. But the other modes are exactly what we were looking for.
5.0 out of 5 stars Great sound for the money but terrible instructions
The two rear speakers and the sound bar each have their own power adaptor. The subwoofer plugs into the wall with the included power cable. The speakers and sub woofer connect via Bluetooth to the Sound bar which controls the entire system. They are supposed to come pre-paired but mine did not. The manual pairing instructions did not work. I emailed the support team on Friday night and by Sunday morning I had a detailed reply (which was good customer service). They didn't give a phone number so email is the only way. The reply let me figure things out and everything paired quickly (my version of instructions below).Sound quality is very good for my ear but I am sure audiophiles will have complaints. Volume only goes to 34 but this is VERY loud for TV watching. There is a small display in the center of the sound bar (behind the grill so it hides it when not in use). the display is only necessary for changing modes. The device comes with a remote (you have to provide 2xAAA batteries due to shipping concerns). The remote is only really necessary for setup or changing modes.I connected my TV to the sound bar using a standard HDMI cable and the ARC port on my TV. Most recent TVs have this but you need to verify you have an ARC port. The speaker system comes with an HDMI cable, a digital optical cable, and standard RCA cables so you will be able to connect it to any audio device made in the last 20 years. By using ARC, the TV remote controls the sound through the speakers and automatically turns off the TV speaker. Pretty cool. When you push volume up/down, my TV shows a +/- and the ARC letters but the display hidden in the sound bar shows the volume level in bright white numerals that disappear after you are done adjusting the sound. This is great.Once you pair the speakers, you don't have to pair them again. They are supposed to come pre-paired out of the box, but mine did not. I strongly recommend you pair the speakers before doing any installation simply by plugging them all in near each other with the back of the remote speakers and subwoofer facing you so you can see the pairing button and red light.Here is what was not clear in the instructions or is hard to find:(1) When the sound bar is off, a red light is on (behind the grill). When the sound bar is on, the red light is off. You can leave the sound bar on 24/7.(2) you turn the sound bar on/off by pressing the power button on the remote and pointing it at the center of the sound bar. If you lose the remote, the important buttons are in a circle on the right hand side of the sound bar (instructions describe function of each button).(3) If auto pairing doesn't work, this is how you pair the speakers: - Plug in all 4 devices and turn on sub woofer (toggle switch on back) - turn off the sound bar so solid red light shows - there should be a flashing red light on the back of both remote speakers and the subwoofer - There is a pairing button on the back of each speaker and sub woofer. Only the sub woofer button is labeled and I didn't see this info in the instructions. There is only one button on each so you can't get confused. -Long press the pairing button on the back of each speaker/sub woofer for 5 seconds until the red light goes from flashing steadily to flashing rapidly. Now it is in pairing mode. I think you have to do everything in 1 minute (thus why I said place 3 speakers together with backs facing you). - once you have repeated this process for both speakers and sub woofer the red lights on all three should be flashing rapidly. This means they are in pairing mode. - Now turn on the sound bar using the remote. The red light on the sound bar will go out and the white letters should briefly appear. Mine said "No USB". I guess that means in ships in USB mode. - Very quickly the other speakers should have solid red lights meaning they are paired. Once paired the instructions say you never have to pair them again but I am writing this on day one so I will update if necessary. - Using the mode button on the remote, change the sound bar mode to whichever connection you are using. I used ARC but you can use digital audio, AUX (for using the old fashioned RCA cables), or USB for playing music with a thumb drive. I imagine digital audio has better sound quality but I don't know that. Also I don't know if digital audio does the same TV remote control trick as ARC does.- Once everything is working you should be able to install the speakers without ever using the remote again or having to pair again. The speakers go on tables or the wall behind the listener and the subwoofer sits on the floor. Close to the listener will help you feel the sound but it has to be plugged into wall power. Keep in mind if you mount the sound bar on the wall (mounting hardware included) you will need to run the cable for the TV and the power adaptor cable in the wall if you don't want them to show.I will update this review if I find things don't work as well as I wrote here. I thought I detected some glitches in the sound the first 15 seconds of a movie but it went away so I may have imagined it.On day one, I am very happy with the purchase.
5.0 out of 5 stars Amazing customer service
For the price, this offers great sound for our new TV and large open living room. It was easy to install and make work with the TV. Unfortunately, we noticed the subwoofer kept making a popping noise. I contacted the company and they were very prompt and polite. Their tech team figured out what the problem was and sent a new sound bar right away. Problem solved and it sounds amazing whether watching a movie or listening to music. I would definitely buy this again.
4.0 out of 5 stars Customer Service
Initially I had a few issues with the soundbar. The set up was very simple and the speakers and sound bar connected immediately. Unfortunately the remote for the soundbar was on the same frequency as my Toshiba FireTv , which caused the soundbar remote to change my channels every time I adjusted the volume. I called customer service and they provide a few suggestions to solve the issue. So basically instead of using the optical connector I had to use the HDMI Arc. Once I did that I was able to use my TV remote to control the volume for the soundbar and TV, so I didn’t have to use the remote for the soundbar.Once I figure that out there was a popping noise in one of the rear speakers. I emailed customer service again and they quickly replaced the whole soundbar unit. Everything is working well and sounding great.
5.0 out of 5 stars Top notch customer service
The product itself is as advertised. The setup is easy. My unit set itself up right out the box. All I had to was to adjust the sound modes to my liking. Plenty loud enough for my purposes (living room TV). I did have a popping sound out of one speaker. It was intermittent just enough to be annoying during the good parts of a movie. I thought it was my TV at first, but when I switched to a new TV and the popping continued, so I decided to contact Raineverry Support through their email. To my surprise they responded the very next day and we started some troubleshooting procedures. When we hit a roadblock with updating the firmware they immediately sent me out a replacement system. They were polite and very helpful throughout the entire process. This restores my faith in customer service as the way it should be. You guys have any issues, just email them. Really!
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5.1 CH Surround Sound Bar with Dolby Audio, Sound Bars for TV, Wireless Subwoofer & Rear Speaker, Dolby Digital Plus, Bluetooth 5.3, Surround Sound System for Home Theater, 4K & HD TVs| HDMI & Optical
BHD201031
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Product origin: United States
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