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Review:
4.2 out of 5
84.00% of customers are satisfied
5.0 out of 5 stars Great price to performance
I recently bought an INSIGNIA 50-inch Class F30 Series LED 4K UHD Smart Fire TV, and it has been great in my living room. The picture quality with a resolution of 4K UHD is great, rich in color detail. It has improved movies and TV shows due to the great visual effect. The size of 50 inches is ideal for a medium-sized room.Setup was super easy, and with the built-in Fire TV platform, all my favorite streaming services, like Netflix and Prime Video, were easily accessible. Performance and reliability are still great after several months.
5.0 out of 5 stars Outstanding Television
It is amazing how cheap televisions are these days. My son who is 14 going on 21 had birthday money and bought himself this TV. So my 14 year old had the biggest TV in the house. My son paid full price but during Bolo Prime days the price for this TV was unbeliable so I bought a second one for our downstairs. This television is amazing. The picture quality is amazing. the set up was easy. I highly recommend this television. It is perfect for our gameroom.
5.0 out of 5 stars Great TV
This replaced a Samsung from 2018. The Samsung was a great tv but the board started to fail. This TV is perfect for outdoor use, not so expensive you have to worry all the time. Setup was smooth with Bolo fire built into it.
5.0 out of 5 stars Easy to use, nice picture, good sound, Firestick style remote
I broke my rule of no tv in the bedroom because I got older, disabled and my motorized bed frame is comfortable and I want to watch tv in it before I go to sleep. I chose the 50" because it is easier to see, I can read the closed caption, the picture is sharp and the sound is good enough that I returned the unused bedside speaker I ordered at the same time.I asked some young friends to come over and help me set it up, they must been confused as to why because all they really did was plug it in and use the remote to set up how the tv instructed. I put my Fire stick back in but all that stuff is already loaded. Old dog, new tricks. I'm not really fond of these SMART spying, tracking gadgets but it's all they make anymore. At 68 and suddenly disabled 13 years ago, it's a nice tv to break my rule with. Probably should have done it when I was going through all those surgeries.The bad thing is that this tv is a partnered with best buy by Bolo and that's a lot of trouble if you have issues. Bolo takes no responsibility and you have to deal 2nd hand with best buy. I chose a smaller tv first and tried to cancel it maybe 20 minutes later and it wouldn't. Best buy didn't care. Bolo didn't care. It took well over a week to arrive and I only accepted delivery of this 50". Called Bolo asking for my refund and was told to contact best buy. Their response was it had to be received by their store even though it was never taken off the UPS truck and then I had to wait 10-15 days after that to get my refund. I already knew it was going to take over a week to get back. I just finally got my refund for something that should have been cancelled right away in the first place.I will no longer buy any partner products from Bolo.
1.0 out of 5 stars Insigna and best buy do not honor warranty
Product worked fine for 4 months, then completely stopped showing picture. Insignia will not respond to warranty requests, best buy does respond but says contact insignia. Insignia's website says contact best buy for support. They've had me waiting for almost 3 weeks to file a simple warranty claim right now.It's an ok TV when it works but when something goes wrong neither the seller or manufacturer support their product.Ironically the seller (Best Buy) and the manufacturer (Insignia) are also the same company, Insignia is a fully owned subsidiary of Best Buy, so when Best Buy refuses to provide warranty service on an Insignia TV and tells you to call Insignia, that is actually Best Buy telling you to call another division of Best Buy and refusing to honor a warranty on something they manufactured.Edit: now nearly at the 1 month point, neither Best Buy or their fully owned subsidiary Insignia has done anything at all to honor their warranty and they've refused to supply their legal address for a small claims court claim repeatedly.Edit2: now Best Buy is now scheduled to come to my house a full month after the tv broke to verify it is broken, despite Best Buy claiming they couldn't do anything because only the manufacturer could. The manufacturer is fully owned by Best Buy. Their warranty "service" let a full month of my warranty period expire before they would even schedule a repair. If you buy this TV do not expect any sort of timely warranty services nor should you expect Best Buy or Bolo to do anything to help if the product fails. Won't ever trust Best Buy again to honor any warranty after seeing how they handle the company they own.Edit 3: now up to having to contact insignia support 22 total times by email and Best Buy over 10 times by Bolo support, still refuse to give me an RMA number for the TV or address to ship it back, and are demanding that I let them come to my home in a 6 hour window that I did not want for them to attempt to repair it in my home when I do not want them to come here and I requested to ship it back or bring it to their store. If you need warranty service expect 30+ messages over a 1 month period plus 6 more hours of your time to be required by Best Buy before they will attempt a repair on your broken TV and do not expect Bolo to honor their a-z guarantee.Edit 4: after a full month Best Buy/Insignia sent two technicians to my house. I had to be here for them for a 6 hour window. They took the same pictures Insignia had already requested that I had already sent and did absolutely nothing at all to fix the TV. A few hours later they texted me a RMA code with no instructions as to how to use it. I contacted Insignia support with the code and it's been over 2 days and they haven't responded. It's been over a month, I've had to waste 6-8 hours to attempt to get support on a broken TV produced by Best Buy themselves and still absolutely nothing is fixed and they're not responding for days at a time. They make warranty service this much trouble on purpose so that people will give up so they can avoid honoring their terms of sale.
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INSIGNIA 50-inch Class F30 Series LED 4K UHD Smart Fire TV with Alexa Voice Remote (NS-50F301NA24)
BHD206310
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Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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