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Review:
4.0 out of 5
80.00% of customers are satisfied
5.0 out of 5 stars Beautiful tea kettle !
The media could not be loaded. I love how easy to use this kettle is! It is great quality and heats up quickly!
5.0 out of 5 stars Amazing!
I needed a kettle to stop getting hot water through a plastic Keurig machine…trying to reduce my toxin load. Anyway, this kettle works so great! It heats water quickly and shuts off automatically. It’s also cute to have out on the counter. I’ve gotten so many compliments.
1.0 out of 5 stars Leaks
Its a cute wayer kettle but apart from that you can get better water kettles. I've had it for less than a month and I've noticed that it leaks from the bottom and with the price that should not be happening.
5.0 out of 5 stars Great water heater
I've owned a surprisingly large number of water heaters, most of the ones I've seen on Bolo have been absolute garbage. This isn't one of them though. This look great in your kitchen, works the way it's supposed to and overall I don't really have anything negative to say about it. Solid buy, I'd get it again.
5.0 out of 5 stars Beautiful and works well
I ordered this as I wanted an electric kettle that didn't use plastic. It is plastic free for the most part. However there is silicon around the filter on the spout.
2.0 out of 5 stars impossible to clean, very disappointing
At first, I loved this kettle, because it's glass, has no plastic parts touching the water, and looks very cute. I had purchased it for these reasons, even though it cost significantly more than most other electric kettles. I also thought that it would be easy to clean inside, because the top is a separate piece and is not attached, as it is with most other kettles. (Although it turns out that the top on this kettle is rather difficult to snap on and off; and if it isn't snapped in exactly right, it will leak onto the counter when you begin pouring the hot water and may burn you; additionally, since the top is made of metal, you have to use a hot pad to pull it off, to avoid burning your fingers.)However, the awkward top is only a minor problem compared to the really big, major problem with this kettle. The really big problem is that it is very poorly designed for keeping it clean inside. Basically, the top opening is so tiny that there's no way an adult hand will fit inside. So you aren't able to wipe off any mineral residue that inevitably builds up on the bottom of the kettle. Furthermore, the company provides NO instructions about how to clean the kettle, either in the owner's manual, or on their website. When I noticed the mineral buildup starting to happen on the metal bottom of the kettle (which is the actual heating element), I tried boiling some water mixed with a little vinegar; I also tried boiling water mixed with baking soda. But these efforts did not help much, since I was unable to get my hand in to wipe off the residue afterwards; so the mineral residue ("scale") just stayed stuck on there, in spite of all my efforts to get it off. Finally, after about 7 months, I realized that the mineral residue or scale on the bottom had actually eaten into the metal, and it became corroded! So the kettle is no longer useable!The most disappointing thing of all is that the company has no phone number for customer service. The only way to contact them is by email, or by using a contact form on their website. I read on their website that they guarantee the kettle for one year; if it malfunctions in any way during this time, they promise to replace it. So I tried emailing, and I also tried using the contact form on their website (which states that they will respond within 24 hours); but as yet, I have received no response whatsoever from their customer service. Disappointing when a company does not follow through on its promises. At this point, I feel like the whole thing was a waste of money, time and effort. I do not recommend this kettle.
5.0 out of 5 stars Great kettle!!
This dude works great, no issues. We use it daily without any problems. Easy to use and heats water to a boil fast.
4.0 out of 5 stars Quit after 4 months
We loved this kettle. It worked fast and looked nice on the counter.After 4 months it just quit.Like a previous reviewer stated, we used it 3-5x day, but I don’t see how that should make any difference.Too bad; we really wanted to like it.
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ASCOT Electric Kettle, Glass Electric Tea Kettle Gifts for Men/Women/Family 1.5L 1500W Borosilicate Glass Tea Heater, with Auto Shut-Off and Boil-Dry Protection (Polar White)
BHD46960
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Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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