About this item:
4.5 out of 5
89.23% of customers are satisfied
5.0 out of 5 stars near perfect system for the money
hi all, this is going to be a different review than most, but hopefully helpful. here is 10k ft view. Customer service is excellent, quick responses within 24hrs and the company honored their product quality and commitment to customer satisfaction, a rarity. Software and ability to customize is amazing. Capabilities seem endless, and lastly Image quality was excellent. read on for story behind these points.I purchased this system for a new residence under construction, so I was not able to test on the new house, but the BF deal was one I couldnt refuse. But I did test the system inside with dim lighting in various rooms/angles. Also, it comes with four 100ft poe cables, that great, 60ft is not enough to reach all mounting points on the house IMO, at least a 2400 sq ranch. The hardware setup could not be easier, plug one end of each of the 8 ethernet ports into back of recorder, other end of ethernet into the camera, and a hdmi from recorder to a tv/monitor, and its working. software setup took longer but was easy. there is a wizard asking for info, gathering data. You'll need to create a pwd and pick a pattern of connecting dots on a grid with mouse, this is so you dont have to type pwd in future, you can just use provided mouse to draw your pattern. After I placed cameras around this house, i setup alarms so when someone came into view, when something crossed a line , alrms sounded ... just experimenting, I didnt get the lights to come on when motion was detected but it has that ability. This is where another perk of this system comes in. I noticed the hard drive was making a sound, a constant thunk svery sec, these are spinning disc HDs so i was nervous it would fail soon. I recorded the sound and sent it to hiseeu, then removed the HD and turned on .. sound was gone, so we knew it was HD, ...they decided its best to replace it. How cool is that? I didnt have to fight with them and argue, they just took care of it. One other thing you may need to know is the 2 way audio, (recorder records video and audio from camera and plays both realtime on your lcd/tv, but then you have ability to speak to whoever the camera is viewing. Now the manual shows an audio in port, like your typical input port where you could attach a mic, or maybe use one of 2 USB ports to plug in a mic, or maybe speak to lcd if it had a mic to send that voice to the camera. BUT, the unit only has one audio port and its audio out. In order to use 2 way audio, the only option is to use the phone. this is the only thing I wish was better. I dont want to have to connect to the internet with an app for this feature. Of course you can view the cameras from the phone app also. I would prefer to not go out through the internet with this system for security reason, so maybe I wont use 2 way audio, other than that the system works 100% without an internet connection, which is big selling point. So all in all, I would buy this again. customer service is great, all the different settings that can be done is terrific, almost too much, but just configure what you want and dont mess with all the settings, you get wires that are long enough, you get 3TB hd, some only give 2tb, can use without use of internet keeping everything private/secure, and the cost was just lower than the other units. slam dunk IMO
5.0 out of 5 stars Great Product and Excellent Customer Support!
I've been using the Hiseeu 4K PoE Security System for a while, and it's been great. The video quality is top-notch, and the setup was pretty easy.I had a minor issue with one of the cameras and the NVR, but their customer service was amazing!! They quickly helped me out and sent a replacement. Super impressed with how they handled everything. It’s rare to find such dedicated customer service these days, and it makes a difference.Overall, I’m very happy with this purchase and the peace of mind it provides. Highly recommend Hiseeu for both the quality of their products and their outstanding customer service!!!
4.0 out of 5 stars Good
Good
1.0 out of 5 stars Software Updates
Works ok, it is a dream at first and once the honeymoon is over, there is NO SUPPORT. They ignore all your emails and suggestions. Hard disk went out 1 week after warranty expired, had to argue to get a replacement unit, after that, they ignore you completely. If you are looking for a disposable system, this is the one.. once your laptop or cell phone update OS.. you are out of luck with this system working on your mobile device....
5.0 out of 5 stars Excelentes cámaras
Hello my readers, I am from Mexico and that is why I write in Spanish, I hope the translator does his job so you can read my review. I looked here in Mexico for some cameras that would adapt to my needs and I DIDN'T find them. And I found what I wanted on Bolo United States.I already have 6 cameras from another brand that put it one level higher than the Hiseeu, however, the other brand's are made of plastic, etc., and of low quality.I looked for another brand based on what was described above, and when I opened the box, I was surprised that they are robust, made of metal, and to move the positions of the camera you DO NOT use a screwdriver, but rather it comes with its own metal thing (not I know what it's called) to move the camera positions, which makes it safer.Furthermore, the definition is as described in the descriptions thereof. It comes with all the accessories needed for installation and you don't have to buy anything else.The software is simple and easy to use, I have installed the previous cameras and these alone. I need one to install because I don't know where to put it, because I would need another one, but I will install it soon.I hope my review helps you. Greetings.Hiseeu tells you thah you will receive anothe camera if you write to them, but in my case they did not send me anything and now, they do not respond my emails.
5.0 out of 5 stars The quality of the item is excellent and easy to operate
Easy to use and setup.The item quality is excellent and very clear picture.
5.0 out of 5 stars Easy setup, clear pictures, easy to review
We had cameras set up in hours. Love having the peace of mind knowing we can have the outside of our house recorded.
3.0 out of 5 stars Less than
I moved and had to leave my night owl system behind. Bought this system because the specifications looked even better. Major disappointment, the hard drive is noisy, the cameras say 5mp, but they are no where near as clear asy previous 3 mp cameras. I thought I had forgotten to remove the plastic off the front of the lenses. I wish there was a way to test cameras actual specifications. Far to grainy. My last ceras could read license plates of cars going down the street. I can't even read the model of my truck in the driveway now....
Great value for this product
I used this set to install my very first camera system at my home. This set was a perfect choice. The images from these cameras are amazing. You get really good pictures night and day. Nighttime is black and white, but reverts back to colour with the spot light. Every camera is equipped with spot lights, which activates when motion is detected. Great value too, because Hiseeu provides really good cables. I was impressed that they were long enough to get to my garage! Also, the screws and anchors Hiseeu provided are good quality, and held the camera in place nicely. I needed some help from support, and they were extremely prompt, and gave me great assistance. Thank you Hiseeu!
Super Produkt!
Super Set. Funktioniert toll und super einfach zu installieren, Der Support bei Problemen funktioniert auch sehr gut.
PERFECTO PRODUCTO, Y ATENCIÓN POSTVENTA
Las cámaras se ven muy nítidas, tuve un problema con una de ellas y me lo solucionaron enseguida.Muy contento con todo el proceso.
Speed delivery and good quality
Thank you very much
Easy set up
Easy set up. Great app. 5 stars
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BHD349212
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Free delivery on orders over BHD 20
Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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