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5.0 out of 5
100.00% of customers are satisfied
5.0 out of 5 stars Update: If getting a flat, you're screwed
Update: 2/5/2023Ok guys, so the good people over at Joyer actually read our reviews here and are very serious about offering their best customer service and fixing our issues. I'm happy to update my review here because of the over-the-top customer service I received from them.They read my full review and even contacted me directly through Bolo mail to apologize for my unfortunate experience. They told me that they took my issue seriously and that they immediately changed their tire supplier and are working to fix the quality issues that I revealed to them.They were happy to offer me a generous compensation for my troubles, which I thought was very nice of them (and of course, I happily accepted). :-)Anyway, even though I don't have the scooter anymore, the few days that we did have it, it was an amazing joy to ride. It's powerful, fast, and very stable. Maybe a year or so down the road, I think my son and I will be happy to give them another try once they've gotten the issue with the tires fixed.Thank you Joyer scooters, Todimark, and especially Jofen for your amazing customer service!All the best,Jaime====================Ok Joyer, I hope you read my review because we're very disappointed in your S10 scooter. So I bought one for my son about a month ago so he could use it to go to work. He LOVED it and was SUPER Excited for a whole 5 days. Why? Got a rear flat tire immediately. But the problem is that it was a defective tire because as we tried inflating it, we could hear the air coming out from the base of the air spigot, so it wasn't a puncture, it was a tube defect. So we ordered a pair of new tubes, only to find out that you need a special wrench with an open end to change the tires! We weren't able to find it anywhere locally and there are no scooter repair shops that even had that wrench either. Finally found the wrench from a Chinese company and it will take over a month to arrive... sometime around March! (I attached a picture of the wrench).We ordered the wrench, but my son still needed a working scooter while we wait for the wrench to arriveso we contacted Bolo and they simply initiated a replacement. They immediately shipped a new one and had UPS pick up the one we had. So the new one arrived within 5 days, and we were so excited. So we checked the pressure on the tires, they both needed air. We inflated the rear tire to the recommended 50 PSI pressure, then we tried to inflate the front tire... and guess what? Defective, ruptured front tube! I mean really???We couldn't put any air into the front tire at all! As we were pumping the air, we could hear it simply coming out this time around the rim of the tire! How Frustrating! So we simply returned it again and we're going with something else.So Joyer, if you're reading this, take my advice on this. Since you're selling a scooter that requires a special, hard to find wrench to change tires, be smart about this and at least include that wrench with every scooter you sell. If we had that wrench right from the start, we would have already changed the tube ourselves and would have been happy campers.If it weren't for the flat defects and our inability to be able to change the tires because of the need to get a special tool that is very hard to find... we would have given the scooter a strong 5 stars because for the few days my son was able to ride it, he was very impressed with it. It has power, very well-balanced, and very fun to ride. But alas... I guess it wasn't meant to be.
5.0 out of 5 stars Can easily fit into my trunk, but still have the long range battery I need.
This is my very 1st E Scooter. Been thinking about getting one for a while. Some are too short distance, some are too heavy, and some are not foldable. After been looking around for long time, I saw the Joyor scooter.It shows long distance (up to 40 miles), and weight less than 35lb!!! That totally caught my eyes. Decided to give it a try.So far I had it for about 2 weeks. I am very impressed!! Here are some of my experiences,- Easy to fold up, and fairly compact to fit in the trunk. Even the handlebars can be folded. A lot of other scooters doesn't- Adjustable height handlebars, there is a latch that allows me to extend the handlebar higher or lower. Very helpful!- Smooth riding, with the 10' tires, and front wheel shock, does make a difference. Even when I am riding not on flat surfaces, its still pretty smooth. can't feel much bumps.- One of my favorite thing about this scooter is the speed setting and acceleration. There are total of 3 gears, Gear 1 allow up to 5 miles/hr top speed, Gear 2 up to 10 miles/hr, and Gear 3 up to 15 miles/hr. It is fast!!! I have try to go up to 15 miles/hr couple times, its very fast, I get nervous sometimes. So most of the time I keep in gear 2, but it is good to know that I am able to go up to 15 miles/hr when needed. The acceleration is fast, I can feel the "zoom"!!!- Anti-lock brake system, It actually has a physical brake disk on the rear wheel, the brake is very effective, I am not sure if it is Anti-lock or not, but it does help me to come to a stop effectively.- Lights, there is front LED headlight, and also a brake light in the back. At night time the headlight is bright enough to light up at least 30 to 50 feet in front of the scooter, and the brake light comes up when I use the handbrake lever. Makes me feel much more comfortable when riding at night time.- The battery is super long range. I have fully charged the 1st time when I got it. Now I have ride about total 10 miles, and the battery level still shows about 80 to 90% full. I feel I don't need to charge it for a while.- Control panel, display the current speed, trip distance, travel time, battery level, and etc. Very easy to read.- Don't have any WiFi, or Bluetooth options. It not a huge deal, but it will be nice to have some app that I can monitor my riding info, and keep track of everything. Not a huge deal, but would be nice to have.The unit came with default unit set to Km, not Miles. It took me a while to figure out how to change it. You can get into the factory setting mode by pressing the power + M button, hold it down for about 5 seconds, it will take you to setting mode. P2 is the setting for the Km/Miles. Once at P2, i pressed "M" button, to change the toggle between Km/Miles. Once that was set, everything shows up in miles on my panel. Makes it much easier to read. There are some other settings in there, but I didn't know what they were, so I try not to change them.I noticed that the tires are 10", and actually use one of those air tires, with actual air tube inside. It makes riding it much more comfortable. But also at the same time, there are some maintenance needed. Need to make sure the air pressure in the tires are at 36 PSI. Also need to be careful not to puncture the tires. Might be a lot of work to get it fixed, or replaced.I am pretty happy with my 1st E scooter so far. It can fit easily into my trunk, and handle the long range when I needed. Just hope the future maintenance won't be too much trouble.
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JOYOR Electric Scooter,2000W/800W Motor Scooter for Adults up to 37/31MPH & 54/34 Miles Ranges,Dual Disk Brake & Shock Absorption 10" Off Road Tires Adults Electric Scooter
BHD506385
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Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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