About this item:
4.0 out of 5
80.00% of customers are satisfied
5.0 out of 5 stars Awesome audiophile level device.
Awesome device! Has with amazing clarity and bass. Great flexibility. I don't use it for the gaming functions or DSP at all, only direct mode. I use it as a DAC, balanced head phone amp and pre-amp to my amp for bookcase speakers. Fabulous sound quality on headphones and speakers in direct mode.I did not have any of the issues the previous reviewer had. The device function and app has been flawless.
2.0 out of 5 stars On paper it’s great, in practice, way too many issues
The Sound Blaster X5 seemed to have everything I was looking for, balanced headphone output, EQ support, RCA and optical inputs and outputs and Bluetooth support. The ability to mix across inputs was a welcome bonus too. My plan was to use it with my PC as well as a PS4 and occasionally Bluetooth receiver, tough to find an all in one that can do all of that with audiophile level hardware.From the get go there were problems. The device was not recognized by windows and could not load default drivers. I was planning to use the creative software anyway so all good. However it took 5 installation attempts and restarts before windows picked it up, and even then only after messing around in the device manager.Once I was finally up and running, issues with the volume control started cropping up. This isn’t necessarily a bug but design decisions around how the volume levels are controlled, especially when mixing inputs, leaves a lot to be desired. I would’ve preferred if it was simply controlling hardware volume and I can control the windows volume independently. If I wanted to play some background music from windows while using the PlayStation on the optical input I had to lower the volume all the way in Spotify just to have reasonable levels.All of this was acceptable since I recognized this was a pretty custom / specific setup but after just 2 days the device randomly dropped the Bluetooth connection while playing music from my phone and started loudly hissing, I had to throw the headphones off my head it was so loud. It continued hissing and loudly cracking, to the point I was concerned it would break my expensive headphones. I tried to reconnect, restart, reset to factory, perform the diagnostic tool on the app, etc etc. but the hissing never went away and I was never able to get it to play anything from any source. Spent two hours messing around with it with no progress.Overall, I think creative is on to something with this type of device but the X5 simply isn’t ‘finished’. Even though I was willing to give it a pass on some things I will be returning it and looking elsewhere, will likely need a combination of devices to achieve what I’m after.
5.0 out of 5 stars Do it all
This for my use is a do it all device. I have multiple dac/amps and I wanted something for headsets if I want to use one. This works fantastic for my use
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BHD143185
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Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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