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Review:
3.9 out of 5
77.50% of customers are satisfied
5.0 out of 5 stars Great product and delivery
Love it no didlike
1.0 out of 5 stars Spectacularly awful
I bought this device after calling Medical Guardian looking for a device that would work well in a place with lots of 5G and little 4G cell coverage. This device needs good 4G. But that’s not the most troubling issue.This device needs regular charging but does not have a charge indicator onboard— it needs to be in its charging cradle. It has a side switch for testing, but the side switch also can turn the device off. Pressing the main “I’ve fallen and can’t get up!” button yields hit or miss results ranging from nothing to beeping to reporting there is not a good (4G) cell signal. The big button is mostly uninformative but occasionally flashes orange. I cannot imagine non tech-oriented seniors depending on this device and would not trust it in an emergency.Medical Guardian’s unresponsiveness on the phone makes the device’s problem worse. I’m an existing customer and can’t get past the hold music when I try to get help with this device or advice about other potential solutions. This doesn’t provide much reassurance that an emergency call for help will be heeded.
5.0 out of 5 stars Gives me peace of mind
I bought this unit for my 82 year-old grand father who is very independent and likes to go on long walks. But he has been starting to randomly pass out and fall more and more lately. I was shocked when I got a call the less than a week after I set it up. Sure enough he had fallen while on his walk and no one was around. For the fall detection it’s Worth its weight in gold at this point being able to get him help quickly.
4.0 out of 5 stars Good So Far, Haven't Had Any Emergencies
Like his last alert-button-device, the alert-button isn't perfect. It doesn't always contact the company, and so you need to press it more than once (spaced out, to ensure you reach them), and so it may not help if your patient is having a heart attack and loses consciousness. That said, every single device on the market has a reputation for this same issue (no matter the manufacturer) because a button-press that is too light simply won't trigger the system. These are designed not to accidentally activate, and so you have to press just right to get them active, which means too-light a touch won't work. Thankfully, Guardian has a reputation for being one of the best out there for activating when desired, and we found that this one activated properly in testing.As with any device of this type, we face down the issue of the charging of the device. He said that it charges very well, but he doesn't always know when it needs to charge, so he's charging it once a day to be sure it's okay. His last unit failed a few times, despite being charged, so we tried this, and it hasn't had any failures due to power loss so far. I should specify that we haven't had any emergencies recently, and so we don't know if this holds up in actual emergency conditions where he might be confused or having difficulty. In testing conditions, he presses the button and then the company is contacted, but he's awake and alert and in no pain at those times. I will of course update this if there are ever any problems with his device, but, as to the results we got in testing, this is a solid option just like we expected and it has performed exactly as the instructions said it would.We all know that there's nothing perfect out there yet. There isn't a device on the market that won't fail to be triggered if the press is too light, nor is there a device that stays charged for a week, but this is just about the best I've seen given modern technology. It has the ability to contact help if he needs it, and that's the peace of mind we need. I'm impressed with the quality and the service you get when you subscribe with this, and I trust the brand as well, so I do recommend this for anyone seeking a personal-health monitor to aid them in medical emergencies and with in-home patients in need of emergency services from time to time.
5.0 out of 5 stars gag gift
This was a great gag gift for my husband for his birthday.
5.0 out of 5 stars Easy to use
This is a very nice to have. This is a very nice to be able to feel a little relief when you leave an loved one at home that needs special care.This is easy to set up, you do have to get a monthly subscription to get all of the features, but it is worth it. Besides the call button you get GPS as well as 24/7 care. You can feel a little weight being lifted off of your shoulders. It is nice even if you are home.The necklace is lightweight and easy to put on and take off.
1.0 out of 5 stars Selling Used Products
Had to immediately return. Upon opening box, noticed the accessories were all opened & scattered inside. Papers inside were crumbled. There was no service agreement included. Took out the actual device, and the lanyard that goes around the neck, was dirty, disgusting 🤮
5.0 out of 5 stars Great for ease of mind
Being away from my elderly parents always leaves me with a bit of worry at the back of my mind. That's why I decided to try out this device, and it's brought so much peace of mind. The button is so easy to use, and I appreciate that it is water-resistant in case of any bathroom falls. Plus, the GPS tracker ensures that help can be summoned from anywhere, which is incredibly comforting. The best part is the 24/7 emergency operator care—having someone just a button press away is invaluable. And the step tracking feature is a nice bonus. Overall, it's been a relief to have this system in place, providing reliable support for my loved ones when I can't be there in person.
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Medical Guardian MGMini – Medical Alert Necklace Systems for Seniors- Fast, Reliable Panic Button, Fall Detection with Activation, 4G GPS Tracker with 24/7 Emergency Operator Care (Black))
BHD79928
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Product origin: United States
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