About this item:
4.7 out of 5
93.33% of customers are satisfied
5.0 out of 5 stars Almost too many ways to unlock your door.......Perfect so far.
First off, This lock is so much better than what we had, and has so many great features I kinda wish we used our front door more often.Installation was simple, probably could have done it without the instructions but it came with some not needed parts I had to find out what they were for and which length screws to use. The only issue was instructions listed everything in metrics so I had to ask Alexa to convert to inches a couple times.Setup was also pretty easy on the door lock. The first thing you have to do is add an administrative passcode, this and all additional codes you want to use are 6 digits long. After that you scan all the hands you want to add, simple to add more later. Connecting to WIFI was a bit of an issue. The instructions didn't list address it, it was on a supplemental card they added. The door lock also says it as one of the options after you enter the set up mode, I just wasn't listening. It's number 5 FYI and your phone has to be connected to your 2.4 ghz band to set it up. After wifi is added put your phone back on whatever band you want. The only other issue with set-up was metrics again, says to place your hand 10cm from door lock, who knew that is almost 4 inches, sounds closer to me!The app, This is where things got interesting. I was surprised I actually already had the app from an old smart outlet I had years ago that is now who knows where. After doing the forgot password thing to get signed back in things got irritating. The app is pretty good but we ran into a problem that would fix itself in the end, we just messed with it for hours waisting time when there was nothing we could have done at the time to fix it.Heres the issue. The app has a Sleep function defaulted to on from 10pm to 7am. When it goes to sleep it doesn't allow the app to make changes to sleep time or turn sleep on or off. So if you finish installing after 10pm like I did because the battery needs to charge for 6 hours before use, you will have issues with the app. Maybe do yourself a favor and wait till the next day to install it. So we were wondering why we couldn't change the sleep time or get many of the app functions to work, I turned it off and changed the time to later but they would not send to a dormant lock, we just didn't realize it.The Next day it turned sleep on and off or allowed sleep time changes as it should because it was finally within the defaulted awake time. I turned sleep off, I would like my phone to be able to unlock the door anytime from anywhere, not limited to certain hours an unable to change once in those hours.Anyway here is what I love about this lock- No more remembering passwords, especially for relatives that don't use them often. Scan their hands and they're good, nothing to remember.- Many ways to open the door, Hand Scan, FOB, Keys, Passcodes, The App (both remotely and giving someone a 5 minute temp code, Alexa or other smart devices.- The vein Scan works great Hold your hand 4 inches from the screen and it unlocks- The number keypad is modern and responsive, enter the code and hit the unlock image. Simple- The auto lock feature is a must for us, we have used it with all are previous locks, glad this has it.- The rechargeable battery, easy to take out and charge, much better than disposables.- Using in all kinds of weather without the need to touch the device.Overall this is the best lock we have owned by far and this is our third smart lock. We didn't know this technology existed. It is supposedly more secure than finger prints which I consider very secure. The one thing that could be an issue is the height of the lock, if it's too low it's hard to bend your hand enough to be parallel with the screen. For instance, in our house I set it up with me standing inside with the door open. It was hard to bend my hand enough, but my wife pointed out that when you are outside on the porch it is lower. She was right, it is much easier standing outside, a little lower, bending my hand enough.I can't recommend this lock enough!
5.0 out of 5 stars Exceptional High-Tech Security
The TCL D1 Pro Palm Vein Smart Lock offers an impressive leap in home security, utilizing palm vein recognition to unlock doors with unparalleled precision. This advanced technology is unaffected by factors like dry, wet, or aged hands, ensuring that access is consistently secure and accessible for everyone in the household, including children, who can unlock it without height constraints.Installation and User ExperienceInstalling the lock is refreshingly simple, even with its advanced technology. The user-friendly setup, supported by detailed instructions, means that anyone can complete the installation without hassle. The lock integrates seamlessly with the Smart Life app, allowing for remote management, access control, and real-time notifications, so you’re always informed of who’s coming and going.Reliable and Long-Lasting PowerWith a high-capacity 7800mAh rechargeable battery, this lock performs well for extended periods, reducing the frequency of recharges. Additionally, the inclusion of auto-lock capabilities enhances peace of mind, automatically securing the door after entry.Comprehensive Access OptionsThis lock provides multiple ways to unlock, including palm recognition, passcodes, NFC, FOB, and app control, catering to varied preferences. Whether unlocking remotely or in person, the D1 Pro offers a straightforward, secure experience.Final VerdictFor those looking for a combination of convenience and high-level security, the TCL D1 Pro Smart Lock is an exceptional choice. Its state-of-the-art technology, robust battery life, and versatility in access methods make it a standout for anyone upgrading their home security. This is a highly recommended investment for peace of mind and smart home integration. :)
4.0 out of 5 stars Fantastic but not good for homeassistant or smartthings
I will start of with the build quality: Incredible. Very high quality materials, looks, finish and overall quality assurance of a well made product.Instructions: Super clear, great documentation booklets, great and easy to follow, once you also add the battery voice enabled instructions and the configuration once added to the smartlife or tuya app is extremely easy.Functionality: Feature pack: NFC/Palm Reading, Code, Key, Voice. Multiple options, all extremely easy to set up and surprisingly work extremely well. Seriously good firmware.Setup: Super easy. Easily connected to my WiFi within a minute, immediately prompted for firmware upgrade which worked flawlessly, and overall extremely easy software setup and very stable. Hardware setup can be as easy as any other lock on the market.Here is where it falls short (however this would be an issue with any Tuya/Smart Life enabled lock:No integration with Home Assistant or Smartthings which kind of defeat the purpose of a true home automation integration. The device is recognized however it is completely unsupprted. You can try and bypass it by using Tuya developer account and use "Tuya local connector" however it might be complicated as you will need to run a docker container, open developer account and figure out how to get the auth etc, which makes it very annoying and the lack of zwave / zigbee makes this product such as cool awesome gadget that fall short in such a simple true home automation setup, this is my only issue with it.i've compared this to the main competitor (phillips) and i actually like this one much better due to the robust feature set and the fact it does integrate with Smart Life/Tuya app but i wish it would be supported in smartthings/homeassistant
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BHD119058
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Product origin: United States
Electrical items shipped from the US are by default considered to be 120v, unless stated otherwise in the product description. Contact Bolo support for voltage information of specific products. A step-up transformer is required to convert from 120v to 240v. All heating electrical items of 120v will be automatically cancelled.
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